Job Description

Pick n Pay Careers – Compliance Officer

Vacancy: Compliance Officer

Company: Pick n Pay Careers

Role Overview

The Compliance Officer ensures that all operational and regulatory policies are consistently applied within the Pick n Pay Clothing Division. This role fosters a culture of integrity and accountability by monitoring compliance, delivering training, and serving as the central point for regulatory interpretation and implementation across the retail network.

Minimum Requirements

• National Diploma or Bachelor’s Degree in Risk Management, Auditing, Law, or related field (preferred).
• Minimum 3 years’ experience in compliance, auditing, or operational control; retail experience is advantageous.
• Working knowledge of South African compliance legislation, including BCEA, LRA, OHS, and Consumer Protection Act.
• Strong analytical and reporting skills.
• Experience with digital compliance tracking tools or audit systems is advantageous.
• Certification with the Compliance Institute, or progress towards it, is beneficial but not required.

Core Competencies

• Strategic leadership and decision-making.
• Risk governance and policy enforcement.
• Stakeholder management and communication.
• Business continuity and operational oversight.

Key Responsibilities

Policy Development & Management

• Design, maintain, and update compliance policies and procedures in line with legislative requirements.
• Ensure all documentation aligns with South African regulatory standards (POPIA, CPA, FICA).
• Coordinate the rollout and implementation of compliance policies across all Pick n Pay Clothing stores.

Compliance Monitoring

• Manage the Compliance Self-Audit (CSA) framework and oversee its implementation.
• Identify, analyse, and escalate non-compliance trends across store operations.
• Conduct targeted compliance reviews based on risk assessments.

Training & Awareness

• Develop and deliver comprehensive compliance training for store and regional managers.
• Create engaging training materials to promote understanding of ethical conduct.
• Monitor training effectiveness and update content based on regulatory changes.

Investigations & Reporting

• Lead internal investigations into policy breaches using documented methodologies.
• Prepare detailed reports summarising audit outcomes and compliance trends.
• Maintain investigation records in accordance with POPIA requirements.

Regulatory Intelligence

• Monitor updates to legislation affecting retail operations and supply chains.
• Advise leadership on required policy and process adjustments.
• Represent the division in compliance-related discussions with regulatory bodies.

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