Permanent Accounts Receivable Officer – Value Vacancies
Job Description
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Value Vacancies – Accounts Receivable Officer
Accounts Receivable Officer
Company: Value Vacancies
Purpose of the Job
The Accounts Receivable Officer is responsible for managing customer accounts, ensuring timely collection of payments, and maintaining accurate financial records. This role includes monitoring credit limits, reconciling overdue accounts, allocating payments, resolving queries, and providing operational support to the finance and sales teams. The Accounts Receivable Officer will also maintain strong customer relationships while ensuring adherence to company credit policies.
Key Responsibilities
Operational Duties
- Collect payments from customers according to agreed credit terms.
- Monitor and manage customer credit limits to prevent overexposure.
- Communicate with customers regarding outstanding payments and credit note requests.
- Obtain and process remittance advices from daily bank statements.
- Accurately allocate payments using the Embrace Financial System.
- Prepare detailed reconciliations for overdue accounts.
- Maintain excellent Days Sales Outstanding (DSO) performance.
- Provide customers with statements, invoices, credit notes, PODs, and rental agreements as needed.
- Collaborate with Sales Representatives to resolve account-related issues.
- Communicate professionally with customers to manage expectations and maintain strong relationships.
- Report regularly to management on credit control status and outstanding accounts.
- Escalate issues promptly when required.
Payment Processing & Reconciliation
- Obtain remittance advices from daily bank statements.
- Allocate payments accurately in the Embrace financial system.
- Compile reconciliations for all overdue debtor accounts, noting outstanding invoices and unused credit notes.
- Provide customers with copies of statements, invoices, credit notes, PODs, and rental agreements.
Query Management & Coordination
- Log all payment-related queries and ensure timely resolution.
- Assist with operational functions as required.
- Support smooth workflow within the finance and credit control team.
- Coordinate with Sales Representatives and internal departments to support debt recovery processes.
Professional Conduct & Compliance
- Maintain professional conduct in all interactions with customers and colleagues.
- Adhere to the company’s dress code and represent the organisation professionally.
- Ensure compliance with all Health and Safety standards.
- Maintain high housekeeping standards within your workspace.
Minimum Requirements
- Grade 12 (Matric)
- Logistics or rental industry experience is an advantage
- Minimum of 3 years’ experience in credit control
Skills Required
- Strong financial acumen
- High attention to detail
- Excellent verbal and written communication skills
- Negotiation and persuasion skills
- Effective time management and organizational abilities
- Problem-solving and analytical thinking
- Proficiency in Microsoft Office Suite
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