Coca-Cola Beverages South Africa (CCBSA) has an exciting opportunity in our Sales department. We are seeking a talented individual with the relevant skills and experience for an Account Manager role based in Ladysmith. The successful candidate will report directly to the Sales Manager.

Key Purpose
The Account Manager is responsible for developing, implementing, and maintaining effective account plans. This includes managing the profitable sales of CCBSA products, as well as developing and maintaining new business relationships and opportunities. The goal is to ensure customer excellence, foster brand loyalty, and achieve profitable volume growth.

Key Duties & Responsibilities

• Identify and implement new business opportunities

• Optimize customer service to maintain high client satisfaction

• Formulate and conduct account reviews

• Develop and execute account plans

• Manage and optimize customer accounts for improved performance

• Oversee and maintain company assets

• Generate orders to meet customer demands

• Execute promotional activities to drive product awareness

• Manage cash and credit accounts in line with company policies

• Compile competitor reports to stay competitive in the market

Key Attributes & Competencies
Knowledge

• Strong understanding of sales and marketing principles and practices

• In-depth knowledge of CCBSA products

• Familiarity with TSP (Total Sales Process) principles

• Ability to manage execution standards

• Expertise in merchandising and cooler management

• Knowledge of trade replacement and order taking

• Experience in credit management

• Basic finance and commercial knowledge

Attributes

• Strong analytical and numerical abilities

• Outgoing and confident with the ability to build positive relationships

• Effective negotiation and communication skills

• A team player who is also capable of working independently

• Assertive and persuasive, with the ability to influence stakeholders

• Open to change and constantly seeking opportunities for improvement

• Innovative and solutions-oriented with strong problem-solving abilities

• Responsible, dependable, and conscientious

• Willing to take calculated risks and make sound decisions

• Well-organized with strong planning abilities

• Flexible and adaptable in a fast-paced environment

• Ability to perform under pressure and manage a demanding workload

• High energy levels and drive to achieve targets

Skills, Experience & Education
Qualifications & Experience

• Matric (Grade 12) and completed a 3-year sales/marketing qualification

• At least 2 years of relevant experience in an FMCG sales/marketing environment

• A valid Code 08 driver’s license

• Computer literate or the ability to acquire these skills

General
This position has minimum listed requirements. Management reserves the right to use additional or relevant information as criteria for shortlisting. Interested applicants who meet the above specifications are encouraged to apply. The successful incumbent will be required to relocate to Ladysmith.