Mr Price is looking for a motivated and experienced Assistant Store Manager to support the Store Manager in overseeing the daily operations of our Mr Price Money Cellular store in Amanzimtoti. This role plays a key part in achieving store targets, maintaining operational excellence, and delivering exceptional customer service.

Key Responsibilities

Stock Management

• Ensure stock is accurately received, unpacked, merchandised, and replenished on the sales floor.

• Monitor and manage stock levels through regular stock counts and action plans to prevent loss and maintain optimal stock availability.

• Oversee stockroom maintenance and ensure it meets company housekeeping standards.

• Assist in authorising write-offs, returns, OBFs (Out of Box Failures), breakages, recalls, and cellular repairs.

Sales Growth and Profitability

• Analyse sales and profitability reports to identify areas for improvement and collaborate on operational plans to enhance store performance.

• Monitor in-store product performance and provide feedback to the support centre to drive sales.

• Identify and act on opportunities for growth through in-store marketing, competitor analysis, and brand awareness activities.

• Support in driving credit, insurance, mobile, and cellular sales to meet or exceed targets.

Risk Management

• Assist with store compliance through regular checks such as admin reviews, audits, COMO reports, and adherence to health and safety standards.

• Enforce company policies and procedures to maintain operational and legal compliance.

Customer Experience Management

• Support the implementation of all customer experience initiatives including pricing changes, promotions, markdowns, and feedback processes.

• Ensure visual merchandising, housekeeping, and store standards align with brand expectations and enhance the customer journey.

Leadership and Development

• Help lead the team to achieve store KPIs and align operational execution with company values.

• Identify training and development needs to strengthen team capabilities and support succession planning.

• Assist in recruitment, staff performance management, and implementing HR policies within the store.

Qualifications and Experience

• NQF Level 4 (Grade 12) or equivalent.

• Minimum 3 years’ retail experience, with management experience being an advantage.

• Strong understanding of sales and service operations.

• Budgeting and basic financial management skills.

• Proficient in Microsoft Office and comfortable with systems and reporting.

• Strong communication and interpersonal skills.

• Knowledge of retail trade, cellular and mobile products, insurance, new account processes, and customer service.

This is your chance to step into a leadership role with one of South Africa’s most well-known retail brands. If you’re ready to grow your career in a fast-paced, customer-focused environment, apply today.

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