Branch Administrator – Fidelity Vacancies

Job Overview
Fidelity Vacancies is seeking an experienced Branch Administrator to support the Specialized Services Division. Reporting to the General Manager, the Branch Administrator will oversee all administrative, human resources, and financial functions of the branch, ensuring smooth daily operations and full compliance with company standards.

Minimum Requirements

• Grade 12 or Matric Certificate

• Tertiary qualification will be advantageous

• Minimum of 3–5 years’ experience in a similar administrative environment

• Payroll knowledge and experience is essential

• Strong financial knowledge is essential

• SAP experience will be advantageous

• Proficient in Microsoft Office applications including Word, Excel, Outlook, and PowerPoint

• Clear criminal record

• Own reliable transport

Key Responsibilities

• Manage all payroll and salary-related processes accurately and efficiently

• Perform daily booking of security personnel on the posting system

• Handle billing, invoicing, and critical finance-related duties

• Manage personnel administration including onboarding and terminations

• Provide administrative and financial support to the Branch Manager

• Control and manage all branch assets and asset registers

• Maintain full responsibility for petty cash management and submissions

• Prepare and submit weekly, monthly, and quarterly operational reports

• Act as the primary liaison between the branch and internal departments

• Perform general office administration including calls, emails, filing, and correspondence

• Ensure compliance with company policies, procedures, and audit requirements

• Manage administrative schedules, deadlines, and information flow within the branch

• Coordinate branch compliance and audit activities

• Oversee facilities management, maintenance, and service providers

• Compile monthly performance and management reports

• Support managers and executives with projects and operational tasks

• Maintain ongoing engagement with Security Officers

• Manage pension, provident fund, and UIF documentation

• Provide full administrative support to the branch and act as a key correspondent with the Group

Core Competencies

• Strong command of the English language

• Professional presentation and positive attitude

• Excellent administrative and organisational skills

• Strong interpersonal and communication abilities

• Ability to liaise professionally across all organisational levels

• High motivation and enthusiasm

• Ability to work effectively under pressure

• Advanced proficiency in Microsoft Word, Excel, Outlook, and related systems