Job Description
The Branch Manager position is available at the Witbank CIT branch, reporting directly to the Regional General Manager. The main objective of this role is to ensure the effective and efficient operation of the branch while adhering to all site-specific security requirements and ensuring client needs are met professionally at all times.

Minimum Requirements

• Matric certificate, PSIRA Grade A registration, and accreditation.

• At least 5 years of experience in the security industry.

• Familiarity with ISO 9001:2008 Quality Management and its requirements.

• People management experience.

• Strong administration, interpersonal communication, and client liaison skills.

• Excellent planning, leadership, and organizational skills.

• Proficiency in Microsoft programs.

• Own reliable transport and a valid driver’s license.

• Must live within a reasonable distance from the branch or be willing to relocate.

Key Performance Areas

• Ensure that contractual requirements are met as stipulated by the client.

• Maintain positive relationships between Fidelity Security Services and the client.

• Regularly evaluate the service levels provided and recommend improvements to the client.

• Ensure that security staff meets required performance standards at all times.

• Manage all administrative tasks effectively.

• Communicate daily with executive management on operational matters.

• Submit weekly/monthly incident reports and general reports as required by senior management.

Other Personality Attributes

• Strong interpersonal skills.

• Excellent communication skills.

• Customer-focused approach.

• Analytical and critical thinking abilities.

• Ability to work effectively as part of a team.

Core Competencies

• Effective planning and organizational skills.

• Strong leadership and control abilities.

How to Apply
Fidelity Services Group reserves the right not to make an appointment for any advertised position. While preference is given to existing employees, decisions are made purely on merit. Historically Disadvantaged Candidates and Black Female Candidates are encouraged to apply, in line with our transformation policy.

Fidelity Services Group (Pty) Ltd is committed to global fair practices and business ethics, with a focus on the continuous development of human capital, which is key to our success in the markets we serve.

If you have not been contacted within 10 working days from the closing date, please consider your application unsuccessful.