An exciting opportunity exists for a Cash Centre Supervisor at our Hermanstad Branch. The primary purpose of this role is to ensure that all deposits are processed according to the agreements between parties. The Cash Centre Supervisor is responsible for maintaining a high-quality service for money counting and verification, ensuring that the relevant staff consistently meet these standards.

Minimum Requirements:

• Clear criminal record

• Grade 12 or equivalent qualification

• Computer literate

• At least 2 years of experience in a cash centre or similar role is advantageous

• Treasury experience is an advantage

• Ability to work under pressure and multitask effectively

• Willingness to work extra hours when required

• Ability to address and resolve challenges as they arise

Job Specification:

• Open and close the Cash Centre as required

• Ensure adherence to Standard Operating Procedures (SOPs)

• Perform counting and verification of money

• Balance and reconcile cash accurately

• Recount money in case of discrepancies

• Maintain up-to-date daily reports and statistics

• Ensure all relevant documents are complete, neat, and filed correctly

• Ensure that all schedules balance with the physical count

• Ensure registers are used and signed for daily

• Handle incident reports as required

• Address client queries in a professional and timely manner

• Maintain a high level of client satisfaction

• Enforce basic discipline within the Cash Centre

• Be accountable for the Cash Centre in the absence of the manager

Core Competencies and Personality Attributes:

• Honest and reliable

• Good verbal communication and language skills

• Ability to follow instructions accurately

• Strong attention to detail

• Self-motivated with the ability to work independently

• Willing to work overtime when needed

• Alert and observant

• Strong numeric skills

• Accuracy and precision in all tasks

• Quality assurance focus

• Customer-focused with excellent interpersonal skills

• Strong organizational and planning abilities

• Team-oriented with the ability to work well with others

Additional Information:

Fidelity Services Group reserves the right not to make an appointment to any advertised position. While preference is given to existing employees, selection is based on merit. Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported within the FSG team. Black female candidates will be given priority in line with our transformation policy.

Fidelity Services Group (Pty) Ltd adheres to global fair practices and business ethics, prioritizing the continuous development of our human capital as the key to our success in the markets we serve.

If you do not receive contact regarding your application within 10 working days from the closing date, please consider your application unsuccessful.