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8 Apr 2025

Permanent Cashier Development Trainer – Dischem Vacancies

DisChem – Posted by shazilih –  Cape Town, Western Cape, South Africa

Job Description

Dischem Vacancies – Cashier Development Trainer

Dis-Chem Pharmacies in Midrand is seeking a Cashier Development Trainer to join the Cape Town Head Office team. This role is responsible for facilitating and conducting training for Point-of-Sale (POS) employees. The trainer will also provide support to Dis-Chem stores regarding POS queries, updates, and any changes.

Minimum Requirements:

Essential:

  • Grade 12 / Matric.

  • Certificate in Facilitation.

  • 2 to 3 years of training/facilitation experience in the retail industry.

Advantageous:

  • 1 to 2 years of experience working as a Cashier.

  • Tertiary qualification in Education, Training, and Development (Moderator, Assessment, and Facilitation).

  • Knowledge of cashier operations, retail systems, and SAP.

Job Description:

  • Ensure POS employees receive continuous training and coaching based on business requirements.

  • Conduct training needs analysis for POS staff to identify productivity gaps.

  • Demonstrate the use of equipment, including operating computer systems and leading group discussions.

  • Conduct assessments to evaluate the effectiveness of training programs.

  • Use surveys, questionnaires, interviews, and observation to evaluate training and plan for future courses.

  • Support the team leader with forecasting future training needs and addressing them accordingly.

  • Keep POS employees informed of all departmental changes.

  • Maintain accurate records of all training activities and submit training registers to the Learning & Development Department.

  • Order training materials and ensure timely printing and distribution.

  • Ensure accurate data capturing and timely completion of all documentation.

  • Stay informed on weekly cash-up variances, customer service complaints and compliments, and shrinkage to identify any training needs and report irregularities.

  • Compile training reports and offer recommendations for improvement.

  • Ensure effective verbal and written communication with all relevant stakeholders in a timely manner.

  • Report concerns to the relevant individuals and escalate unresolved issues to senior management.

Competencies:

Essential:

  • Knowledge of cashier operations and ETDP (Education, Training, and Development).

  • Ability to work under pressure and meet deadlines.

  • Solution and task-driven approach.

  • Self-motivated with excellent time management skills.

Special Conditions of Employment:

  • South African citizen.

  • MIE, clear criminal and credit checks.

  • Valid driver’s license and/or reliable transport.

  • Ability to adapt to flexible working hours as per business needs.

  • Willingness to travel extensively when required.

Remuneration and Benefits:

  • Market-related salary.

  • Medical aid.

  • Provident fund.

  • Staff account.

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