Permanent Cashier – Durbanville – Dischem Vacancies
Job Description
Dischem Vacancies – Cashier – Durbanville
Dis-Chem Pharmacies is seeking an experienced Cashier for their store in Durbanville. This role is responsible for providing excellent customer service at the point of sale while ensuring an exceptional shopping experience. The Cashier will accurately process customer transactions using the Dis-Chem operating system, in compliance with company policies and procedures, with a focus on preventing inaccuracies and minimizing fraud risk.
Minimum Requirements:
Essential:
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Grade 12 (Matric).
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At least 6 months of experience in cashier or till operations.
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Computer literate (MS Office).
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Strong numerical skills.
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Strong command of the English language.
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Basic customer service skills.
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Willingness and ability to work retail hours.
Job Responsibilities:
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Follow Dis-Chem’s customer service policies and procedures.
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Build a professional relationship with customers.
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Report customer complaints and compliments to the Frontline Supervisor or store management.
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Meet customer turnover hourly targets.
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Stay informed about current sales and promotions.
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Ensure safety and security for both customers and colleagues.
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Apply Dis-Chem’s 5-star communication principles.
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Be accountable for cash flow and ensure accurate management of cash at the till.
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Ensure all line voids and price changes are authorized and signed off by a supervisor.
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Process returns and exchanges in accordance with company policy.
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Complete all sales transactions, including cash, bank cards, vouchers, and other accepted payment methods.
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Process loyalty card transactions, including accelerator partner cards (Discovery Health Care, Medihelp Lifestage, Momentum Multiply, Legacy Lifestyle, ABSA Rewards, and eBucks).
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Ensure that cash is securely placed in the drop safe as per company procedures.
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Safeguard your code and password, ensuring only you have access, and change it regularly.
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Ensure all outgoing stock, items, and scripts are properly scanned and paid for.
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Keep all money securely stored inside the till.
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Handle daily takings confidentially and share this information only with management.
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Stay alert and report any suspicious behavior to management.
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Address customer queries related to store merchandise.
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Adhere to Dis-Chem’s security policies and procedures.
Key Competencies:
Essential:
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In-depth knowledge of cash register operation and maintaining cash drawers.
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Experience in processing sales, refunds, and payments.
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Strong command of English (written and spoken).
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High accuracy and attention to detail.
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Presentable and professional appearance.
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Strong emotional intelligence and social awareness.
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High level of accountability and problem-solving skills.
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Ability to analyze basic reports.
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Trustworthy and honest.
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Good time management skills.
Advantageous:
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Proficiency in a third language.
Special Conditions of Employment:
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Willingness and ability to work retail hours.
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Reliable transport and/or reside in close proximity to the store.
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South African citizen.
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Clear credit and criminal records.
Remuneration and Benefits:
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Market-related salary.
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Medical aid.
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Provident fund.
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Staff account.
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