Permanent Cashiers – Dischem Vacancies
Job Description
Dischem Vacancies – Cashiers – Eastern Cape
Dis-Chem Pharmacies is seeking experienced Cashiers for their store in Jeffrey’s Bay. The role involves supporting customer service at the point of sale while ensuring a seamless and world-class shopping experience. Cashiers will record customer transactions on the Dis-Chem operating system in accordance with company policies and standard operating procedures, with a focus on eliminating inaccuracies and minimizing the risk of fraud.
Minimum Requirements: Essential:
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Grade 12 / Matric.
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A minimum of 6 months’ experience in cashier/till operations.
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Computer literate – MS Office.
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Sound numerical skills.
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Strong command of the English language.
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Basic customer service experience.
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Willing and able to work retail hours.
Job Description:
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Adhere to Dis-Chem’s customer service policies and procedures.
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Establish a professional relationship with customers.
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Report customer complaints and compliments to the Frontline Supervisor or store management.
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Adhere to the customer turnover hourly rate.
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Stay informed about current sales and promotions.
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Ensure safety and security for both colleagues and customers.
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Follow Dis-Chem’s 5-star communication principles.
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Manage cash flow effectively.
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Ensure all line voids and price changes are approved and signed off by the supervisor.
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Process exchanges and returns when authorized.
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Handle all forms of payment (cash, bank cards, vouchers, coupons, etc.).
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Process loyalty cards, including those from accelerator partners (e.g., Discovery Health Care, Medihelp Lifestage, Momentum Multiply, Legacy Lifestyle, ABSA Rewards, and eBucks).
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Ensure cash is placed in the drop safe according to Dis-Chem’s SOPs.
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Restrict the use of your personal code and password to yourself and change them regularly.
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Ensure all outgoing stock, items, and scripts are scanned and paid for.
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Keep all money securely in the till.
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Handle daily takings confidentially, discussing only with management.
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Be alert to suspicious behavior and report it to management.
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Address customer queries regarding store merchandise.
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Adhere to Dis-Chem’s security policies and procedures.
Competencies: Essential:
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In-depth knowledge of operating cash registers and maintaining cash drawers.
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Knowledge of processing sales, refunds, and payments.
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Strong command of English (written and oral).
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High accuracy and attention to detail.
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Presentable appearance.
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Emotional intelligence and social awareness.
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Accountability and problem-solving abilities.
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Ability to analyze basic reports.
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Trustworthy, honest, and reliable.
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Excellent time management skills.
Advantageous:
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Knowledge of a third language.
Special Conditions of Employment:
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Willing and able to work retail hours.
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Reliable transport and/or residence in close proximity to the store.
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South African citizen.
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Clear credit and criminal records.
Remuneration and Benefits:
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Market-related salary.
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Medical aid.
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Provident fund.
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Staff account.
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