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17 Sep 2024

Permanent Cashiers – Dischem Vacancies

DisChem – Posted by JobLink24 East London, Eastern Cape, South Africa

Job Description

Dischem Vacancies – Cashiers

Job Overview:
Dis-Chem Pharmacies is seeking experienced Cashiers to join their team at the Berea Pharmacy. The successful candidates will support efficient customer service at the point of sale, ensuring an exceptional shopping experience. You will accurately process customer transactions using the Dis-Chem operating system while adhering to company policies, minimizing inaccuracies, and mitigating fraud risks.

Key Responsibilities:

  • Provide outstanding customer service in line with Dis-Chem policies.
  • Build and maintain professional relationships with customers.
  • Address customer concerns or compliments, escalating them to the Frontline Supervisor or management when necessary.
  • Maintain knowledge of current promotions and sales to inform customers.
  • Ensure compliance with hourly turnover rates.
  • Handle all payments (cash, bank cards, vouchers, etc.) and process customer transactions accurately.
  • Process loyalty cards, including those from partners such as Discovery Health Care and eBucks.
  • Ensure cash handling and till operations follow Dis-Chem’s standard procedures, including safe cash storage.
  • Handle returns and exchanges as authorized, following all protocols.
  • Uphold all security procedures and report any suspicious activity.
  • Assist with customer queries related to merchandise.

Minimum Requirements:

  • Essential:
    • Grade 12 / Matric.
    • Minimum of 6 months’ experience in cashier/till operations.
    • Proficient in MS Office.
    • Strong numeracy skills.
    • Fluent in English.
    • Basic customer service skills.
    • Willingness to work retail hours.
  • Advantageous:
    • Knowledge of an additional language.

Competencies:

  • Strong knowledge of cash register operations and transaction processing.
  • Accuracy and attention to detail.
  • Excellent communication skills in English (written and oral).
  • High levels of emotional intelligence and social awareness.
  • Problem-solving and time management skills.
  • Trustworthiness, accountability, and a focus on security and confidentiality.

Special Conditions of Employment:

  • Must be willing to work retail hours.
  • Reliable transport or reside near the store.
  • South African citizen.
  • Clear credit and criminal records.

Remuneration and Benefits:

  • Market-related salary.
  • Medical aid and provident fund.
  • Staff account benefits.

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