Permanent Casual Cashier – Farrarmere – Dischem Vacancies
Job Description
Dischem Vacancies – Casual Cashier – Farrarmere
Dis-Chem Pharmacies is looking for a Casual Cashier for their Farrarmere store. The role involves providing exceptional customer service at the point of sale while ensuring a top-notch shopping experience. You will be responsible for recording customer transactions on the Dis-Chem operating system, adhering to company policies and standard operating procedures, with a strong focus on accuracy and minimizing the risk of fraud.
Essential Requirements:
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Grade 12 / Matric
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A minimum of 6 months’ experience in cashier/till operations
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Computer literate – MS Office
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Strong numerical skills
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Excellent command of the English language
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Basic customer service experience
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Willing and able to work retail hours
Job Responsibilities:
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Adhere to Dis-Chem’s customer service policies and procedures
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Build professional relationships with customers
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Report customer complaints and compliments to the Frontline Supervisor or store management
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Meet the customer turnover hourly rate
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Stay informed about current sales and promotions
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Ensure the safety of colleagues and customers at all times
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Implement and uphold Dis-Chem’s 5-star communication principles
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Manage cash flow and ensure all transactions are accurately processed
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Ensure that all line voids and price changes are approved by the supervisor
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Handle exchanges and returns in accordance with store policies
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Process all forms of payment, including cash, bank cards, vouchers, and loyalty cards
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Ensure cash is securely placed in the drop safe in line with Dis-Chem’s SOPs
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Safeguard your personal code and password, ensuring they are used exclusively by you and changed regularly
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Ensure all stock/items/scripts are scanned and paid for before leaving the store
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Keep all money securely stored in the till
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Handle daily takings confidentially, discussing them only with management
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Be alert and report any suspicious behavior to management
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Address merchandise-related queries from customers
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Comply with all security policies and procedures
Competencies:
Essential:
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Extensive knowledge of operating cash registers and managing cash drawers
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Familiarity with processing sales, refunds, and payments
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Strong written and oral English communication skills
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High level of accuracy and attention to detail
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Presentable and professional appearance
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Emotional intelligence and social awareness
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Strong accountability and problem-solving skills
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Ability to analyze basic reports
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Trustworthiness and honesty
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Good time management skills
Advantageous:
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Knowledge of an additional language
Special Conditions of Employment:
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Must be willing and able to work retail hours
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Reliable transport and/or reside close to the store
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South African citizen
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Clear credit and criminal records
Remuneration and Benefits:
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Market-related salary
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Medical aid
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Provident fund
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Staff account
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