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8 Apr 2025

Permanent Casual Cashier – Hemmingways – Dischem Vacancies

DisChem – Posted by shazilih –  East London, Eastern Cape, South Africa

Job Description

Dischem Vacancies – Casual Cashier – Hemmingways

Dis-Chem Pharmacies is looking for a Casual Cashier to join their Hemmingways store. The primary responsibility will be to support customer service at the point of sale while ensuring a world-class shopping experience. You will record customer transactions on the Dis-Chem operating system, adhering to company policies and standard operating procedures, with a focus on maintaining accuracy and minimizing the risk of fraud.

Minimum Requirements:

Essential:

  • Grade 12 / Matric

  • A minimum of 6 months’ experience in cashier/till operations

  • Computer literate – MS Office

  • Sound numerical skills

  • Strong command of the English language

  • Basic customer service experience

  • Willing and able to work retail hours

Job Description:

  • Adhere to Dis-Chem’s customer service policies and procedures

  • Establish a professional relationship with customers

  • Report customer complaints and compliments to the Frontline Supervisor or store management

  • Maintain adherence to customer turnover hourly rate

  • Stay informed about current sales and promotions

  • Ensure colleagues and customers are not exposed to any risks

  • Carry out and manage Dis-Chem’s 5-star communication principles

  • Be responsible for cash flow management

  • Ensure all line voids and price changes are approved and signed off by the supervisor

  • Process exchanges and returns when authorized

  • Transact all purchases and process payments (cash, bank cards, vouchers, coupons, etc.)

  • Handle loyalty card processing, including those from accelerator partners such as Discovery Health Care, Medihelp Lifestage, Momentum Multiply, Legacy Lifestyle, ABSA Rewards, and eBucks

  • Ensure cash is placed in the drop safe according to Dis-Chem’s SOPs

  • Ensure the safe use of your code and password, restricting it to only yourself and changing it regularly

  • Ensure all outgoing stock/items/scripts are scanned and paid for

  • Safeguard all money inside the till

  • Handle daily takings confidentially, discussing only with management

  • Be alert and report suspicious behavior to management

  • Address queries regarding store merchandise

  • Adhere to Dis-Chem’s security policies and procedures

Competencies:

Essential:

  • In-depth knowledge of operating cash registers and maintaining cash drawers

  • Knowledge of processing sales, refunds, and payments

  • Strong command of the English language (written and oral)

  • High accuracy and attention to detail

  • Presentable appearance

  • Emotional intelligence and social awareness

  • Accountability and problem-solving abilities

  • Ability to analyze basic reports

  • Trustworthy, honest, and reliable

  • Excellent time management skills

Advantageous:

  • Knowledge of a third language

Special Conditions of Employment:

  • Willing and able to work retail hours

  • Reliable transport and/or reside in close proximity to the store

  • South African citizen

  • Clear credit and criminal records

Remuneration and Benefits:

  • Market-related salary

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