Job Description

Dischem Vacancies – Casual Merchandiser Talent Pool

Dis-Chem Pharmacies is actively building a Casual Merchandiser Talent Pool for future job opportunities across their various stores. The aim of this talent pool is to maintain a pre-screened group of individuals with the right skills, qualifications, and attributes to fill positions as they become available within Dis-Chem Pharmacies.

Purpose of the Role: As part of the Casual Merchandiser Talent Pool, you will be responsible for ensuring that Dis-Chem’s merchandising standards are properly implemented and maintained. You will also play a key role in providing excellent customer service.

Minimum Requirements:

Essential:

• Grade 12 / Matric

• Up to 6 months’ retail experience

• Computer literate – MS Office

• Willing and able to work retail hours

Advantageous:

• At least 1 year retail experience

Job Description:

• Restock merchandise to ensure maximum sales

• Ensure delivered stock and stock pulled from the storeroom are stored and packed in the correct location promptly

• Regularly check stock on shelves to ensure it has not reached its sell-by date

• Ensure the full range of products is available on shelves at all times

• Facilitate stock rotation on a regular FIFO (First In, First Out) basis

• Report low stock levels, out-of-stock items, damaged stock, and expired stock to management

• Assist with counting stock files and stocktaking

• Adhere to Dis-Chem’s operating standards, store layout, and planograms

• Flatten boxes after unpacking stock and ensure they are taken to the designated area

• Ensure front shop shelves and products are neatly presented and clearly visible with correct labels and pricing

• Report any price discrepancies to management

• Stay updated on new products and current stock

• Build, face up, stock, and maintain merchandising displays

• Ensure daily upkeep of store and merchandise displays; be responsible for designated stock both in the storeroom and on the shop floor

• Assist with loading and offloading stock

• Mark items without barcodes clearly

• Assist with back shopping tasks

• Support the training of new staff members

• Provide friendly, helpful, and courteous assistance and advice to customers

• Follow up on out-of-stock queries from customers using the customer service out-of-stock list

• Ensure all customer stock queries are handled and resolved

• Wear the correct uniform and badge at all times

• Handle merchandise carefully to minimize losses

• Adhere to Dis-Chem policies, procedures, SOPs, and health and safety regulations

Competencies:

Essential:

• Strong command of the English language

• Presentable appearance

• Ability to engage effectively with customers, management, and staff

• Trustworthy and honest

• Good time management skills

Advantageous:

• Bilingual

• Knowledge of merchandising standards and the FMCG industry

• Product and category knowledge

• Ability to analyze ZMORE reports for ordering and stocktaking

• Report suspicious or inappropriate behavior by staff or customers

Special Conditions of Employment:

• Willing and able to work retail hours

• Physically fit to lift and move heavy boxes while adhering to health and safety standards

• Reliable transport and/or reside near the store

• South African citizen

• Clear credit and criminal records

Remuneration and Benefits:

• Market-related salary

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