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8 Apr 2025

Part-Time Casual Sales Assistant – Dischem Vacancies

DisChem – Posted by shazilih –  Cape Town, Western Cape, South Africa

Job Description

Dischem Vacancies – Casual Sales Assistant

Dis-Chem Baby City is seeking a Casual Sales Assistant for their Kenilworth Centre store. The main purpose of this role is to provide exceptional customer service and overall assistance to customers. Responsibilities will include maintaining stock levels, processing payments at the point of sale, and ensuring high merchandising standards are met.

Minimum Requirements:

Essential:

  • Grade 12 / Matric

  • Up to 6 months’ retail experience

  • At least 1 year of work experience within retail

Advantageous:

  • Certification in Retail Business Management

Role and Responsibilities:

  • Report low stock levels, out-of-stock items, damaged stock, and expired stock to management

  • Assist with counting stock files and general stocktaking

  • Assist with loading and off-loading of stock when required

  • Identify and report damaged and expired stock immediately to management

  • Ensure boxes are flattened after unpacking stock and taken to the designated area

  • Ensure that full ranges of products are always on the shelves and presented neatly

  • Maintain stock on shelves to ensure products have not reached their sell-by date

  • Restock merchandise to ensure maximum sales

  • Ensure that merchandise displays, labels, and pricing are always correct and report discrepancies to management

  • Stay updated on new product knowledge to assist customers effectively

  • Handle merchandise carefully to prevent losses

  • Build stable displays in time for promotions

  • Implement monthly promotions effectively to maximize sales

  • Place relevant posters and signage for promotions promptly

  • Ensure promotional stock is taken down immediately after promotions end

  • Ensure accurate cash flow and adhere to cash handling procedures

  • Process all purchases, including cash, cards, vouchers, and other acceptable payment methods

  • Ensure outgoing stock, items, and scripts are scanned and paid for

  • Process loyalty cards, including those from accelerated partners

  • Establish professional relationships with customers and provide friendly, helpful, and courteous assistance

  • Report customer compliments and complaints to management

  • Attend to customer stock queries and ensure they are resolved

Competencies:

Essential:

  • Strong command of the English language

  • Knowledge of retail operations and administration

  • Problem-solving skills

  • Trustworthy and honest

  • Time management skills

  • Excellent customer service

  • Takes ownership and accountability

  • Basic computer skills (Word, Excel, Outlook), numerical skills

Special Conditions of Employment:

  • Willing and able to work retail hours

  • South African citizen

  • Clear credit and criminal records

Remuneration and Benefits:

  • Market-related salary

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