Job Description:
The CIT Team Leader position is currently vacant at our Rustenburg Branch. The role is primarily responsible for supporting the Operations Manager in the Cash in Transit (CIT) division, ensuring that all CIT operations are executed according to planned procedures and schedules.

Minimum Requirements:

• Clear criminal record

• PSIRA accredited with at least a Grade C qualification

• CIT certificate

• Firearm competency with at least a handgun qualification (for business purposes)

• Computer literate (essential)

• A minimum of 3 years’ experience in the security industry or a similar role (advantageous at FSG)

• CIT management or supervisory experience is an advantage

• Valid driver’s license (advantageous)

• Own transport (advantageous)

• Ability to work under pressure

• Willingness to work irregular hours

• Clear disciplinary record

Key Performance Areas:

• Assume full responsibility and accountability for the CIT vehicle, including reporting mechanical faults, refueling, operating security systems, and ensuring the vehicle’s cleanliness

• Assist with daily operational tasks

• Ensure the security and manage the movement of CIT schedules during transit

• Drive the CIT vehicle as needed (if applicable)

• Prevent accidents and report any incidents

• Maintain regular contact with the controllers

• Conduct security drills and maintain security awareness among the team

• Take preventive actions based on reported suspicious activity

• Liaise with clients and staff, especially management

• Complete necessary documentation and reports, such as daily rosters

• Report all delays to the Operations Manager immediately

• Ensure compliance with risk management protocols

Personality Attributes and Core Competencies:

• Honest and reliable

• Strong verbal and written communication skills

• Assertive and confident in decision-making

• Attention to detail

• Excellent customer service and relationship-building skills

• Commitment to quality assurance

• Strong planning and organizational skills

• High level of alertness

Additional Information:
Fidelity Services Group (Pty) Ltd reserves the right not to make an appointment for the advertised position. Preference will be given to current employees based on merit, but Historically Disadvantaged Candidates, particularly Black Female Candidates, are encouraged to apply. Black female candidates will be given priority in accordance with our transformation policy.

Fidelity Services Group is committed to fair business practices and the continuous development of our human capital, which is essential to our success in the markets we operate in.

If you do not hear from us within 10 working days of the closing date, please consider your application unsuccessful.