Permanent End Controller – Cashbuild Vacancies
Job Description
Cashbuild Vacancies – End Controller – Khayelitsha
Cashbuild is seeking a dedicated and detail-oriented End Controller to join our team. The successful candidate will be responsible for ensuring all transactions involving stock and fixed assets are accurately documented when leaving the store, and when customer returns occur.
Key Responsibilities
Stock and Asset Control
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Verify that all stock and asset movements are accompanied by correct documentation
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Record all customer returns in the End Controller book with appropriate authorization
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Ensure accurate capture of documentation details: date, time, sequence, and signatures
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Maintain strict control over exit and entry doors and shutter doors when not in use
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Sign in and out the End Control keys daily
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Provide backup coverage for the area during shift changes, breaks, and lunches
Security
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Prevent unauthorized removal of goods from the store
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Conduct random employee searches when exiting the store
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Report suspicious behavior or vehicles to management promptly
Customer Service
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Deliver fast, friendly, and efficient service when checking customer goods
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Direct customers to the appropriate personnel for further assistance
Operational Excellence
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Adhere to Ready for Business and Beyond My Control standards as outlined in the CB Way
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Ensure all work meets required accuracy and quality benchmarks
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Follow through on commitments and complete tasks on time
Problem Solving and Decision-Making
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Identify and resolve problems using available information
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Escalate unresolved issues as necessary
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Make decisions within company policy frameworks, considering consequences and responsibilities
Planning and Communication
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Plan tasks effectively within operational procedures
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Communicate clearly and respectfully in all interactions
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Share relevant information with the appropriate team members
Ability to Work Under Pressure
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Maintain composure and control during high-pressure situations
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Consistently meet performance expectations regardless of workload
Requirements
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Minimum Grade 12 qualification with at least 1 year of relevant experience, or 2 years of relevant work experience
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Proficient in English and the dominant local language
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Strong numerical ability and attention to detail
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Must be literate and capable of working independently
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Willingness to work shifts, weekends, and public holidays
This position offers an opportunity to be a part of a dynamic retail environment while playing a key role in operational integrity. If you meet the above requirements and are committed to upholding security, customer service, and operational standards, apply today to join the Cashbuild team.
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