Full-Time Officer Customer Liaison (Level 1) – Standard Bank Careers
Job Description
Standard Bank Careers – Officer Customer Liaison (Level 1)
Standard Bank is looking for an Officer, Customer Liaison to provide efficient branch reception services. The Officer will identify customer needs, record, monitor, and direct customers to the appropriate area for assistance while ensuring the highest standards of integrity and professionalism are maintained.
Qualifications
National Certificate (NQF5)
Experience Required
1-2 years of branch banking experience, particularly with enquiries and query management
Behavioural Competencies
Ability to meet timescales and complete tasks efficiently
Composed under pressure with effective communication skills
Strong team-working capabilities
Technical Competencies
Knowledge of banking processes and procedures
Understanding of products and services
Skilled in customer reception and directing clients to the right channels
Strong client servicing skills
This role is ideal for individuals who are detail-oriented and enjoy working in a customer-focused environment while maintaining a high level of professionalism and service quality. Join Standard Bank to enhance your career in customer liaison.
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