Product Owner

Company: Pick n Pay Careers

Job Overview

Pick n Pay is seeking an experienced Product Owner to drive the development, delivery, and optimisation of key products within the e-commerce Pod. The role focuses on setting the product vision, managing roadmaps and backlogs, and ensuring commercial and customer impact. The Product Owner works closely with cross-functional teams, including e-commerce, merchandising, data analytics, and technology, to deliver high-value solutions.

Key Responsibilities

Set Product Vision and Direction

• Contribute to company-wide product strategy alongside divisional leaders

• Own and communicate the strategic roadmap, ensuring alignment with organisational goals and market demands

• Lead annual strategy sessions to align KPIs with business objectives and the product roadmap

• Analyse and represent user data and research to guide product decisions

• Communicate the product vision to key stakeholders across the organisation

• Demonstrate leadership and influence across all levels

Maintain Product Feature Roadmap and Backlog

• Lead complex cross-dependency solutioning and manage end-to-end product development

• Oversee backlog creation and management, prioritising key business drivers and communicating priorities to stakeholders

• Assess business value, develop business cases, and prioritise stories, epics, and themes to maximise value aligned with product strategy

• Ensure seamless integration with third-party providers

Product Performance & Optimisation

• Ensure products deliver commercial sustainability and customer impact

• Make decisions and priorities visible through roadmaps, reports, and one-pagers

• Measure, track, and present product performance against KPIs

• Select and monitor input metrics that influence strategic business outcomes

Product Excellence in Process & Delivery

• Prioritise initiatives using frameworks such as MOSCOW and Business Scoring

• Apply a minimum viable product approach, focusing on must-haves and hypothesis-driven development

• Develop product one-pagers defining challenges, opportunities, and solutions for organisational use

• Maintain and manage domain-specific roadmaps

Competencies

• Experience managing complex system integrations and cross-domain dependencies

• Strong collaboration with cross-functional teams including e-commerce, merchandising, promotions, data analytics, and technology

• Proven ability to drive product success and deliver high-value e-commerce solutions

• Excellent strategic thinking, decision-making, and communication skills

• Customer-focused with strong commercial acumen and analytical skills

• Skilled at prioritisation, process improvement, and delivery excellence