FlySafair is seeking a dedicated Ramp Agent to join our team at King Shaka International Airport. The successful candidate will report to the Supervisor: Duty Station and will be responsible for ensuring the safe and efficient handling of aircraft on the ground.

Key responsibilities include:

• Adhering to safety regulations concerning Dangerous Goods at all times.

• Ensuring general safety and security around the aircraft.

• Liaising between crew and ground handlers to obtain boarding clearance for passengers.

• Monitoring the loading and offloading of baggage and cargo.

• Advising ground handling partners of any load changes.

• Ensuring effective turnarounds and reducing delays by ensuring that all handling agents and service providers are in place for arrivals.

• Conducting ramp safety audits when required.

• Ensuring ramp vehicles are clean and fueled.

• Picking up and dropping off crew as and when required.

• Monitoring flight operations to ensure on-time performance is met.

• Allocating delays as and when required.

• Assisting with crew requests, such as coordinating clean-up services, providing water, and managing restroom facilities.

• Ensuring all service providers are present as required per flight (e.g., ACSA, fuel handler).

• Conducting ad-hoc inspections in the baggage department.

• Performing any duty allocated or delegated by the senior on duty.

• Arranging support for heavy or oversized equipment/cargo, such as motorized wheelchairs.

• Ensuring sufficient staff as per Service Level Agreement (SLA).

• Conducting Foreign Object Debris (FOD) checks and reporting any irregular activities related to flight operations.

• Coordinating any disrupted operations.

• Monitoring ramp and passenger service Key Performance Indicators (KPIs) such as boarding gate closure time and equipment positioning.

• Completing ramp agent forms for every flight.

• Compiling reports for irregularities or incidents if required.

• Liaising across different departments and stations to coordinate with the relevant stakeholders to ensure on-time departure.

Job Requirements:

• Grade 12 or equivalent.

• Minimum of 2 years’ experience in an airline/aviation environment (Passenger Services and/or Ramp Services and/or Baggage Handling).

• Code 08 Drivers License (Essential).

• No criminal record.

• Airside knowledge and understanding of airport operations.

• Planning, organizational, and time management skills.

• Excellent interpersonal skills.

• Strong communication skills (verbal and written).

• Problem-solving capability.

• Decision-making skills.

• Ability to multi-task and delegate.

• Computer literate.

• Customer-oriented.

Personal Attributes:

• Professional.

• High integrity.

• Sense of urgency.

• Reliable and dependable.

• Adaptable and flexible.

• Ability to work under pressure.

• Team player.

• Ability to deal with confidential information.

Application Guidelines:

• Email applications will not be accepted.

• Preference will be given to members of under-represented designated groups.

• Should no feedback be provided within two (2) weeks from the closing date, please consider your application as unsuccessful.

FlySafair reserves the right:

• Not to proceed with this vacancy.

• To appoint the selected candidates based on its operational requirements.

Closing Date: 23 January 2025

Apply Now: FlySafair Careers Portal