Permanent Store Manager – Tekkie Town Vacancies
Job Description
Tekkie Town Vacancies – Store Manager – Watercrest Mall
Job Description
The Store Manager is responsible for overseeing the daily operations of the store to ensure smooth and effective operations. This includes motivating the sales team, creating store-specific business strategies, implementing promotional material, managing controllable expenses, and training new staff. The Store Manager also ensures customers have a positive shopping experience through product knowledge, stock availability, excellent housekeeping, staying up to date with fashion trends, and minimizing stock losses.
Qualifications
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Grade 12
Knowledge, Skills, and Experience
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At least 1-2 years of management experience in a similar environment
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Computer literate
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Ability to work well under pressure and remain resilient
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Strong team player with leadership and staff management skills
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Good communication skills
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Strong business acumen and attention to detail
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Excellent time management skills
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Resourceful with strong problem-solving abilities
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Customer service-oriented with the ability to build and maintain relationships
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Confident and decisive with a passion for the brand
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Social media savvy
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A good sense of fashion
Key Responsibilities
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Recruiting, training, supervising, and appraising staff
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Managing staff performance and development
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Managing budgets (P&L, payroll)
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Maintaining statistical and financial records (daily, weekly, and monthly administration)
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Addressing customer queries and complaints
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Maximizing profitability by setting and achieving sales targets, motivating staff to meet goals
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Visual merchandising and maintaining high standards of housekeeping
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Managing inventory and stock control
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Ensuring store equipment is secure and accounted for
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Maintaining a safe and healthy environment for both customers and staff
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Understanding and managing store sales targets and action plans to minimize stock loss
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