Job Description

Cashbuild Vacancies – Trainee /Assistant Manage – Mount Frere

Cashbuild is looking for a dedicated and capable Trainee / Assistant Manager to support the Store Manager in all aspects of retail operations. This position requires strong leadership, financial acumen, and operational insight to ensure efficient store performance and a high standard of customer service.

Minimum Requirements

• Grade 12 with a minimum of 2 years’ retail management experience

• Valid driver’s license and own transport

• Valid South African ID or work permit

• Strong accounting and administrative skills

• Ability to lead a team and work under pressure

• Computer literacy (basic proficiency required)

• Sound knowledge of health and safety legislation (OHSA)

• Human resources experience, including training, recruitment, and employee relations

• Reliable communication tools (own cellphone required)

Key Responsibilities

Strategic and Operational Management

• Assist the Store Manager in developing and executing a store business plan aligned with company strategy

• Support initiatives to grow market share and achieve category sales targets

• Promote customer loyalty programs and ensure efficient advertising material distribution

• Take proactive steps to protect and grow market presence in response to competition

Customer Experience

• Support implementation of customer service strategy

• Maintain customer audit results above 95%

• Ensure prompt, reliable customer deliveries and service

• Grow and manage VIC (Very Important Customer) accounts

• Action feedback from customer surveys where applicable

Stock and Asset Control

• Support the management of shrinkage, stock movement, and receiving processes

• Assist in wall-to-wall stock takes and control of end-control processes such as inter-branch transfers and returns

• Maintain store security standards, including equipment and IT asset care

• Assist with managing cash operations including daily banking, petty cash, and reconciliation of shorts and overs

Human Resource Management

• Assist with recruitment, induction, and training of employees

• Drive development plans and career pathing aligned with succession goals

• Ensure workforce planning meets company benchmarks

• Promote transparent communication through structured meetings and employee engagement

• Support the management of employee relations

Store Standards and Compliance

• Maintain merchandising standards, housekeeping, and planogram implementation

• Ensure yard and parking areas are well-kept

• Comply with health and safety regulations including incident reporting and safety rep appointments

• Assist with internal audit preparation and ensure adherence to the Cashbuild Way

Financial and Profitability Support

• Help meet operational income targets and manage budgets effectively

• Support application of the financial model and adherence to all benchmarks

Competencies Required

• Leadership: Inspire others, delegate effectively, and take accountability

• Results-driven: Goal-oriented with a focus on achieving targets and overcoming setbacks

• Planning: Structured approach to organizing priorities and time management

• Delegation: Assign tasks clearly and follow up on outcomes

• Performance under pressure: Deliver consistent results in high-stress situations

• Market orientation: Stay informed on market trends and competitive activity

• Integrity: Uphold ethical standards and manage confidential information responsibly

• Accuracy: Pay attention to detail and ensure quality in all tasks

• Client focus: Respond actively to customer needs and enhance the customer journey

• Personal development: Engage in continuous learning and seek feedback for growth

This position is ideal for a proactive individual seeking a leadership career in retail. Join Cashbuild as a Trainee / Assistant Manager and play a vital role in delivering operational excellence and customer satisfaction.

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