Permanent Pharmacist Assistant QPB – Clicks Group Careers

Clicks Group – Posted by JobLink24 – , Western Cape, South Africa

Job Description

Get daily job updates directly on WhatsApp

Engage with customers in a professional and confidential manner in line with standard operating procedures and agreed service timelines
Accurately administer prescriptions and related claiming or capturing processes
Ensure complete and precise handling of all patient profiles
Liaise with healthcare professionals when required to support patient care
Resolve queries effectively through problem-solving and follow-up

Communicate with customers via telephone or other channels regarding medication and healthcare services
Accurately capture prescriptions received at the central pharmacy centre
Manage and resolve prescription-related queries
Maintain and update patient profiles in accordance with legal and company requirements
Assist with chronic medication authorisations
Liaise with internal departments to ensure seamless service delivery
Perform additional duties in line with operational requirements

Computer literacy with proficiency in MS Office applications
Strong customer service orientation
Ability to work effectively as part of a team
High levels of integrity and professionalism
Excellent accuracy and attention to detail
Bilingual communication skills, with English as a requirement
Ability to interact confidently with patients and adapt to various departmental responsibilities
Strong initiative with a focus on patient satisfaction
Effective time management and organisational skills
Adaptable, positive, and resilient approach to work

Get daily job updates directly on WhatsApp 💬 Join WhatsApp Channel

180 total views, 1 today