Job Description

Value Logistics Vacancies – Accounts Receivable Officer

Accounts Receivable Officer – Value Logistics

Purpose of the Role
The Accounts Receivable Officer is responsible for managing customer accounts in accordance with approved credit terms, ensuring timely payment collection, and maintaining accurate and up-to-date financial records. This role involves monitoring credit limits, allocating payments, reconciling overdue accounts, resolving customer queries, and supporting the finance and sales teams while maintaining strong customer relationships and compliance with company credit policies.

Key Responsibilities

Accounts Receivable & Credit Control Operations

• Collect outstanding payments from customers in line with agreed credit terms

• Monitor and control customer credit limits to minimise risk and overexposure

• Engage with customers regarding overdue accounts, payments, and credit note requests

• Obtain and process remittance advices for payments reflected on daily bank statements

• Accurately allocate customer payments on the financial system

• Prepare detailed reconciliations for overdue debtor accounts

• Maintain targeted Days Sales Outstanding (DSO) performance levels

• Provide customers with statements, invoices, credit notes, PODs, and rental agreements on request

• Liaise with Sales Representatives to resolve account-related issues efficiently

• Communicate professionally with customers to manage expectations and maintain positive relationships

• Report outstanding balances and credit control status to management

• Escalate high-risk or unresolved accounts timeously in line with procedures

Payment Processing & Reconciliation

• Reconcile daily bank statements and match payments to customer accounts

• Compile debtor reconciliations detailing outstanding invoices and unapplied credits

• Ensure accurate and timely posting of all receipts and adjustments

Query Management & Interdepartmental Coordination

• Log, track, and resolve payment and account queries with relevant departments

• Coordinate with internal teams to support effective debt recovery

• Assist with operational finance tasks as required to support team workflows

• Maintain clear communication with sales and operational teams on account matters

Professional Conduct & Compliance

• Uphold professional conduct in all interactions with customers and colleagues

• Adhere to company policies, SOPs, and credit control procedures

• Ensure compliance with workplace health, safety, and housekeeping standards

• Maintain a professional appearance in line with company dress code

Minimum Requirements

• Grade 12 (Matric)

• Minimum of 3 years’ experience in credit control or accounts receivable

• Experience in logistics or rental environments will be advantageous

Skills & Competencies

• Strong financial and credit control acumen

• High attention to detail and accuracy

• Excellent written and verbal communication skills

• Strong negotiation and persuasion abilities

• Effective time management and organisational skills

• Strong problem-solving and analytical thinking capability

• Proficiency in Microsoft Office applications

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