Post Basic Qualified Pharmacist Assistant

Company: Dischem Vacancies

Job Description
Dis-Chem Pharmacies is looking for a professional and service-driven Post Basic Qualified Pharmacist Assistant to support the delivery of quality pharmaceutical care. The role is accountable for assisting with patients’ medicine-related needs while ensuring accuracy, compliance, and excellent customer service.

Minimum Requirements

• Grade 12 / Matric

• Post Basic Pharmacist Assistance qualification

• Registered with the South African Pharmacy Council (SAPC)

• Working experience on Unisolv

• Computer literate (MS Office)

• Sound numerical skills

• Strong command of English and a second language

• Willing and able to work retail hours

Advantageous

• Knowledge of retail or FMCG operations

• Proficiency in a third language

• Experience with SAP and E-Scripting systems

• Knowledge of drugs, family planning, and complementary medicine

Duties and Responsibilities

• Assist with the sale of Schedule 1 and Schedule 2 medicines and scheduled substances

• Support the compounding, preparation, manipulation, and manufacturing of non-sterile medicines in accordance with approved SOPs

• Assist with re-packaging of medicines in line with regulatory requirements

• Support the distribution, control, and ordering of medicines and scheduled substances as authorised

• Assist with prescription preparation, including selection, compounding, labelling, and supply following pharmacist evaluation

• Accurately interpret prescriptions and act within SAPC regulations and legal requirements

• Capture script and patient details accurately on the system

• Ensure correct picking, packing, labelling, and checking of medication, with awareness of dosages and drug interactions

• Provide clear and accurate instructions to patients regarding the correct use of medicines

• Stay informed on medical aid procedures and dispensing requirements

• Ensure all medication is checked and signed off by a pharmacist

• Advise and assist customers at the dispensary, self-medication area, and front shop

• Follow up on script tracking reports and patient appointments as requested

• Clearly explain medical aid costs to patients

• Promote health by providing accurate and relevant information to customers

• Process medical aid claims and resolve rejected scripts

• Ensure authorisation of chronic, HIV/AIDS, and oncology medication

• Maintain and manage customer profiles, including profile merging where required

• Report low or out-of-stock levels and stock discrepancies to the dispensary manager

• Receive and merchandise dispensary stock according to SOPs and FEFO principles

• Participate in bi-annual stock takes

• Exercise effective control over stock, cash, and assets

Competencies

Essential

• Proficient in English and a second language (read, write, and speak)

• Strong communication and listening skills

• Customer-focused approach

• High attention to detail and numerical accuracy

• Problem-solving ability

• Team-oriented, trustworthy, and honest

• Effective time management skills

• Ability to work under pressure

• Computer literate (MS Office)

Advantageous

• Knowledge of retail or FMCG operations

• Proficiency in a third language

• Experience with Unisolv, SAP, and E-Scripting

• Knowledge of drugs, family planning, and complementary medicine

Special Conditions of Employment

• Registered with the South African Pharmacy Council

• Willingness to work retail hours

• Ability to work in a controlled environment with security and high-risk stock

• Physically fit and able to stand for extended periods

• Valid driver’s license

• Clear credit and criminal record

Remuneration and Benefits

• Market-related salary

• Medical aid

• Provident fund

• Staff account