Job Description

DHL Vacancies – Business Development Manager

Business Development Manager

Company: DHL Vacancies

Job Purpose
Join DHL Global Forwarding, the world’s leading air, ocean, and road freight specialist, as a Business Development Manager. You will drive business growth by developing and executing strategies that generate new business, maximize profit, and expand market share in line with company objectives, policies, and guidelines.

Key Responsibilities

• Develop and maintain strong customer relationships to ensure satisfaction, loyalty, and repeat business

• Manage and grow a defined portfolio of existing customers, identifying additional and renewal business opportunities

• Establish customer profiles, assess needs, and present customized solutions to maximize revenue potential

• Conduct research on market dynamics to identify opportunities for new project business

• Develop and maintain project solutions for existing and new customers, including high-quality presentations of non-standardized solutions

• Plan, strategize, and execute sales activities to achieve budgeted targets and growth objectives

• Maintain an accurate pipeline in Salesforce and ensure customer commitments are communicated to operations

• Collaborate with internal teams and the global bid team on complex project bids

• Support interdepartmental relationships to achieve shared goals and corporate objectives

• Ensure compliance with company policies, procedures, and instructions

• Apply structured work methods, manage risks, and contribute to process improvements within the organization

Requirements

• Minimum 5–8 years’ experience in business development within the transport, logistics, or freight forwarding industry

• Proven track record in new business acquisition, account management, and revenue growth

• Knowledge of all modes of transportation within South Africa and neighboring countries advantageous

• Strong skills in sales proposals, contract negotiation, CRM (Salesforce), project management, stakeholder management, and market research

• Experience in pricing, trade lane strategy, tender management, and road freight products

• Excellent presentation, storytelling, communication, and influencing skills

• Ability to conduct face-to-face business development calls and achieve measurable targets

• Commercially astute with strong analytical, organizational, and problem-solving abilities

What DHL Offers

• Comprehensive training and development programs

• Mentorship from senior freight forwarding professionals

• Opportunities for international travel and exposure within the Freight Forwarding industry

Why Join DHL Global Forwarding

• Part of Deutsche Post DHL, operating in over 220 countries worldwide

• Recognized as a Top Employer fostering talent development and an inclusive work culture

• Access to the largest global network of over 30,000 employees

• Efficient processes, innovative solutions, and industry-leading customer service

Company Vision & Values

• Vision: The Logistics Company for the World

• Mission: Excellence. Simply Delivered

• Purpose: Connecting People, Improving Lives

• Values: Respect & Results

• Goals: Employer, Provider, and Investment of Choice; Living Responsibility

DHL Global Forwarding is an equal opportunity employer, evaluating applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics.

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