Job Description

Flysafair careers – Receptionist

Receptionist – FlySafair Careers

Job Overview
FlySafair Careers is seeking a professional and service-oriented Receptionist to manage front-desk operations and provide administrative support. This role is responsible for creating a welcoming environment, ensuring efficient communication, and supporting access control and corporate services in line with company and aviation security standards.

Key Responsibilities
Front Desk & Visitor Management

• Welcome and assist all visitors and employees in a professional and courteous manner

• Operate the switchboard by receiving, screening, and directing calls to the appropriate departments

• Maintain a clean, organised, and professional reception area that reflects FlySafair’s brand and service standards

Access Control & Permit Administration

• Create and issue access permits in line with FlySafair and ACSA security procedures

• Manage the full ACSA permit application and renewal process for employees and contractors

• Issue crew cards to new and existing employees

• Monitor permit expiry dates and ensure timely reprints and distribution across all bases

• Liaise with ACSA offices and internal departments to coordinate documentation, appointments, and approvals

• Provide front-desk support and respond to access permit-related queries

• Maintain and update the access permit database, ensuring accurate personnel details, photographs, access levels, and expiry dates

Logistics, Administration & Support

• Coordinate outgoing deliveries and courier collections to support effective communication flow

• Monitor and update the company vehicle logbook in line with usage policies

• Administer scheduling of company car wash services

• Provide general administrative support to the HR and Corporate Services team as required

Minimum Requirements

• Grade 12 or equivalent

• 1–2 years’ experience in a reception, front-office, helpdesk, or administrative support role

Experience & Knowledge

• Certificate or Diploma in Office Administration or a related field is advantageous

• Experience in an aviation, corporate, or customer-service environment is advantageous

• Exposure to switchboard operations, visitor management systems, or access control processes is advantageous

Personal Attributes

• Professional, courteous, and approachable

• High integrity with a strong sense of responsibility

• Reliable, dependable, and service-driven

• Positive attitude with a strong team orientation

Employment Equity

• Preference will be given to members of under-represented designated groups

• FlySafair Careers reserves the right not to proceed with the appointment or to appoint in line with operational requirements

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