Permanent System Sup – Cashbuild Vacancies
Job Description
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Cashbuild Vacancies – System Sup
System Sup – Cashbuild Vacancies
Requirements
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Grade 12 with 5 years’ relevant experience or a minimum of 10 years’ work experience
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Ability to communicate in English and the dominant local language
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Strong numeric skills
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Proven ability to deliver exceptional customer service
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Ability to work under pressure
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Computer literate
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Previous cashier experience
Key Responsibilities
Transaction Management
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Ensure all speed point transactions, including credit and debit card payments, are processed accurately and efficiently
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Assist customers with requests, queries, and complaints, escalating to management when necessary
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Maintain fast, friendly, and efficient service for all customers
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Monitor and control the availability of stationery and consumables in the store
Cash Handling and Banking
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Manage store floats, petty cash, and change floats
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Process back-office transactions and perform daily cash-ups for all POS terminals
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Ensure all cash clearances are completed and queries resolved
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Supervise CIT (Cash in Transit) collections with a second designated employee present
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Verify the validity of all returns and ensure correct processing
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Conduct end-of-day sessions for all POS terminals
Ready for Business
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Implement Ready for Business processes consistently
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Maintain tidy and organised Cash Office and POS areas
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Ensure all Cash Office documentation is filed correctly and up to date
People Management
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Ensure all cashiers are present and performing their duties according to Ready for Business and Beyond My Control checklists
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Schedule and supervise all POS employees, including leave and day-off management
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Provide product knowledge training to cashiers as agreed with the Store Manager
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Monitor and evaluate cashier performance and ensure adherence to company dress code
Safety and Security
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Maintain compliance with OHSA safety standards
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Secure the Cash Office, including locking doors during Pick-Ups, Cash-Ups, and CIT collections
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Ensure safe key custody and prevent unauthorised access to cash or documentation
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Monitor and report suspicious behaviour in and around the store
Values
Integrity – Uphold high ethical standards, keep commitments, and handle sensitive information responsibly.
Accuracy – Maintain meticulous attention to detail, process tasks in an orderly manner, and prevent errors.
Client Focus – Respond proactively to customer needs, provide friendly assistance, and approach queries with a solutions-oriented mindset.
Personal Development – Recognise personal strengths and weaknesses, pursue continuous learning opportunities, participate in training, and apply feedback to improve performance.
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