Sales Advisor – Clicks Group Careers

Job Purpose
Drive store sales through effective cross-selling and up-selling while maintaining excellent customer service, reducing shrinkage, and ensuring an appealing shopping environment.

Key Responsibilities

• Maximise sales by taking ownership of promotional events and daily store requirements.

• Promote brand loyalty and increase profitability through exceptional customer interactions.

• Ensure compliance with Store Operating Procedures to reduce loss and shrinkage.

• Maintain a welcoming and organized shopping environment for customers.

• Deliver consistent, high-quality customer service at all times.

Minimum Requirements

• Essential: Matric/Grade 12

• Experience in cosmetics retail

• Experience in sales or service environment (desirable)

Skills and Knowledge

• Strong communication, listening, and interpersonal skills

• Customer service excellence

• Problem-solving ability

• Understanding of retail principles and stock management

• Ability to apply effective selling techniques

• Computer literacy

Competencies

• Communication skills

• Customer service orientation

• Problem-solving and interpersonal skills

• Sales-driven mindset