Sales Advisor – Clicks Group Careers

Job Purpose
Drive sales and enhance the customer experience by providing excellent service, promoting products effectively, and ensuring a well-managed store environment.

Key Responsibilities

• Actively promote products through cross-selling and up-selling to maximise store sales.

• Ensure adherence to Store Operating Procedures to reduce loss and shrinkage.

• Maintain an appealing and organised shopping environment for customers.

• Take ownership of executing promotional events and daily in-store requirements.

• Build customer loyalty and contribute to the store’s profitability.

• Deliver consistent, high-quality customer service at all times.

Minimum Requirements

Qualifications and Experience

• Matric/Grade 12 (essential)

• Experience in cosmetics

• Retail sales or service experience (desirable)

Skills and Abilities

• Strong communication and interpersonal skills

• Customer service excellence

• Problem-solving ability

• Understanding of retail principles and stock management

• Competent in computer usage

• Ability to interact with customers effectively and apply selling techniques

Core Competencies

• Communication and listening

• Delivering results and meeting customer expectations

• Persuading and influencing

• Following instructions and procedures

• Planning and organising