Job Description

Fidelity Vacancies – Receptionist

Receptionist – Fidelity Vacancies

Position Summary
Fidelity Vacancies is seeking a professional and organized Receptionist to manage front desk operations, support administrative functions, and assist with client interactions. The role ensures smooth office operations while maintaining a welcoming environment for clients and staff.

Key Responsibilities

Front Desk & Client Interaction

• Welcome and assist walk-in clients, directing them to the appropriate departments while maintaining a professional and courteous demeanor
• Manage incoming phone calls via the switchboard and transfer to the relevant staff members
• Take accurate messages when staff are unavailable and ensure timely delivery
• Maintain professional inter-company communication at all times

Administrative Support

• Handle general correspondence and support internal office relations
• Manage stationery and office grocery requisitions (e.g., coffee, tea, sugar, milk)
• Assist with ad hoc purchases by obtaining supplier quotations, creating requisitions, securing approvals, placing orders, and verifying goods received
• Match supplier invoices with purchase orders and hand over to the branch supervisor
• Support new vendor application processes

Data Capturing & Finance Support

• Assist departments with accurate and timely data capturing of job cards and invoices
• Perform daily banking duties and post banking details to the designated system

Sales Support

• Receive and log sales leads from calls and walk-in clients
• Forward leads to Sales Admin or Sales Consultants for follow-up

General Duties

• Carry out additional ad hoc responsibilities as required
• Maintain a tidy and organized reception area

Required Skills & Competencies

• Proficiency in Microsoft Excel and Word
• Experience with LSN software
• Strong communication and interpersonal skills
• Ability to multitask and manage time effectively
• Attention to detail and excellent organizational skills

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