Permanent Accounts Receivable Officer – value logistics
Job Description
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value logistics – Accounts Receivable Officer
Accounts Receivable Officer – Value Logistics
About the Program
Value Logistics is seeking a detail-oriented Accounts Receivable Officer to manage customer accounts, drive timely collections, and maintain accurate financial records while supporting strong customer relationships and effective credit control.
Purpose of the Job
The Accounts Receivable Officer manages customer accounts in line with approved credit terms, ensures timely payment collections, monitors credit limits, allocates payments accurately, resolves queries efficiently, and provides operational support to finance and sales teams while adhering to company credit policies.
Key Responsibilities
Operational
- Collect outstanding balances in line with agreed credit terms
- Monitor and manage customer credit limits to prevent overexposure
- Liaise with customers regarding overdue payments and credit note requests
- Obtain and process remittance advices for daily bank statement payments
- Accurately allocate payments on the Embrace financial system
- Compile detailed debtor reconciliations for overdue accounts
- Maintain Days Sales Outstanding performance within authorised targets
- Provide customers with statements, invoices, credit notes, PODs, and rental agreements upon request
- Liaise with Sales Representatives to resolve account-related issues
- Communicate professionally with customers to manage expectations and maintain relationships
- Report outstanding accounts and credit control status to management
- Escalate high-risk or overdue accounts timeously
Payment Processing & Reconciliation
- Obtain remittance advices for daily receipts
- Allocate payments accurately on the financial system
- Reconcile overdue debtor accounts, detailing outstanding invoices and unused credit notes
- Provide supporting documentation to customers on request
Query Management & Interdepartmental Coordination
- Log payment-related queries with relevant departments and ensure timely resolution
- Support operational functions within the finance and credit control team
- Work closely with Sales Representatives to resolve account-specific issues
- Maintain clear communication with internal stakeholders to support debt recovery
Professional Conduct & Compliance
- Maintain professional conduct in all interactions with customers and colleagues
- Represent Value Logistics in a respectful and presentable manner
- Comply with workplace health and safety standards
- Maintain high housekeeping standards in the work area
- Adhere to Standard Operating Procedures and company policies
Health, Safety & Housekeeping
- Uphold all health and safety standards within the work environment
- Maintain daily housekeeping in the designated workspace
- Participate in operational tasks as required while complying with safety and procedural guidelines
Minimum Requirements
- Grade 12 (Matric)
- Logistics or rental industry experience advantageous
- Minimum 3 years’ experience in credit control or accounts receivable
Skills Required
- Strong financial acumen and attention to detail
- Excellent written and verbal communication skills
- Effective negotiation and persuasion skills
- Strong time management and organisational ability
- Problem-solving and analytical thinking
- Proficiency in Microsoft Office Suite
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