Job Description

Dischem Vacancies – Cosmetic Manager

Cosmetic Manager – Dischem Vacancies

About the Program:

Dis-Chem Pharmacies is seeking a skilled Cosmetic Manager for their Garden Route Mall store in George. The role focuses on managing the cosmetic and beauty categories, promoting and selling Dis-Chem cosmetic and beauty products, and ensuring staff provide excellent customer service on the sales floor.

Minimum Requirements:

Essential:

• Grade 12 / Matric
• Minimum 3 years’ cosmetics or beauty experience in a retail environment
• Previous supervision or management of a staff team of approximately 7
• Computer literate – MS Office
• Willingness to work retail hours

Advantageous:

• SAP experience
• Qlikview experience

Key Responsibilities:

• Direct and support sales staff under the guidance of the Store Manager in accordance with Dis-Chem policies and procedures
• Ensure Cosmetic Consultants are allocated effectively across relevant cosmetic and beauty categories
• Provide staff training and manage performance feedback
• Ensure the store is adequately staffed at all times
• Manage stock control through effective planning and ordering in collaboration with Dis-Chem’s warehouse
• Handle customer compliments and escalate serious or unresolved complaints to the Store Manager or Regional Cosmetic Manager
• Maintain merchandising standards and cleanliness throughout the store
• Implement monthly promotions to achieve department sales targets
• Stay up to date with product, brand, and industry knowledge

Competencies:

Essential:

• Strong written and verbal English communication
• Team player with excellent customer service skills
• Ability to interpret stock reports, sales targets, and commission calculations

Advantageous:

• Experience in training, development, and performance management of staff
• Bilingual

Special Conditions of Employment:

• Willingness to work retail hours
• Valid driver’s license and reliable transport
• South African citizenship
• Clear credit and criminal records

Remuneration and Benefits:

• Market-related salary
• Medical aid
• Provident fund
• Staff account

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