Job Description

Truworths Careers – Store Manager

Store Manager – Truworths Careers

About the Role
Truworths Careers is seeking a dynamic and results-driven Store Manager with proven retail management experience to lead store operations in a fast-paced fashion environment. This role offers an exciting opportunity to grow your career, inspire your team, and drive exceptional performance while maintaining high operational and customer service standards.

Key Responsibilities

• Oversee the day-to-day running of the store
• Manage stock losses to ensure shrinkage remains within company targets
• Drive turnover to achieve daily, weekly, and monthly sales targets
• Maintain high visual merchandising and store presentation standards
• Monitor and control store expenses effectively
• Deliver world-class customer service and ensure customer satisfaction
• Manage recruitment, training, performance management, and employee relations
• Complete daily, weekly, and monthly operational checklists
• Ensure staff compliance with company policies and procedures
• Conduct and supervise hanger counts
• Perform regular spot checks at the service desk and fitting rooms

Qualifications and Experience

• Matric or equivalent qualification
• 3–5 years’ experience managing a fashion retail store
• Proven track record of successfully leading and managing a retail team

Essential Competencies

• Computer literacy with proficiency in Excel and Word
• Strong administrative skills
• Excellent planning and organizational abilities
• Effective leadership and motivational skills
• Customer service orientated
• Sales focused and target driven
• Strong communication skills with the ability to engage at all levels

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