Contract Dispensary Support – Dischem Vacancies
Job Description
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Dischem Vacancies – Dispensary Support
Dispensary Support – Dischem Vacancies
About the Role
Dischem Vacancies is offering an opportunity for a Dispensary Support team member to join the Willowbridge, Tygervalley store. This role is designed for learners who aim to complete the Basic Pharmacist Assistant course. The programme focuses on developing practical knowledge of pharmaceutical operations, dispensing practices, and healthcare standards through structured on-the-job learning.
Successful candidates will be appointed on a fixed-term contract as Dispensary Support while completing training and registration with the South African Pharmacy Council (SAPC). Permanent employment may be considered once the learner successfully qualifies and registers as a Basic Pharmacist Assistant.
Minimum Requirements
Essential
- Grade 12 / Matric or Senior Certificate
- Pure Mathematics with at least 50%
- Life Science and/or Physical Science with an average of at least 50%
Key Responsibilities
- Successfully complete a proficiency test required for application to the South African Pharmacy Council as a learner basic pharmacist assistant
- Assist with the sale of Schedule 1 medicines or scheduled substances under the direct supervision of a pharmacist
- Support the preparation, compounding, or manipulation of non-sterile medicines according to approved formulas and standard operating procedures
- Assist with unpacking stock, merchandising shelves, and maintaining cleanliness in the dispensary and OTC areas
- Perform additional duties assigned by the Dispensary Manager
- Learn to interpret prescriptions accurately while maintaining professional conduct and legal compliance with pharmacy regulations
- Assist with accurate picking, packing, labelling, and checking of medication while gaining knowledge of common dosages and drug interactions
- Ensure all medication is verified and approved by a pharmacist before dispensing
- Support stock control processes including shelf organisation, cleanliness, and monitoring expiry dates of Schedule 1 to Schedule 5 medicines
- Follow up with patients regarding prescription tracking and scheduled appointments when required
- Assist with call centre prescription queries and patient service calls
- Provide health-related information to customers to promote wellness and responsible medication use
- Support scheme authorisations for chronic medication, HIV and AIDS treatment, and oncology prescriptions
- Report low or out-of-stock items and stock discrepancies to the Dispensary Manager
- Receive and manage dispensary stock according to company standard operating procedures
Competencies
Essential
- Ability to read, write, and speak English and a second language
- Strong time management skills and the ability to meet deadlines under pressure
- High level of attention to detail
- Excellent communication, listening, and customer service skills
- Strong problem-solving abilities and teamwork skills
- Conflict management and professional conduct
- Accountability and reliability
- Computer literacy and numerical skills
Advantageous
- Experience in Retail FMCG or Dischem front shop with a strong performance record
- Knowledge of drug and family planning products and complementary medicine
- Ability to speak a third language
- Experience with Unisolv, SAP, and E-Scripting systems
Special Conditions of Employment
- Successful completion of a proficiency test required for registration with the Pharmacy Council
- South African citizen
- Clear criminal and credit record
Remuneration and Benefits
- Market-related salary
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