Job Description

Flysafair careers – Compensation & Benefits Administrator

Compensation & Benefits Administrator

Company: FlySafair Careers

Job Description

• Act as the first point of contact for employee HR queries across multiple channels, including email, ticketing systems, phone, and in-person interactions;
• Respond to routine queries efficiently and escalate complex issues to the appropriate HR personnel;
• Monitor, track, and follow up on all open cases to ensure timely and effective resolution;
• Compile and analyse helpdesk reports, including ticket volumes, turnaround times, and recurring trends;
• Maintain accurate records of contractor expiry dates and ensure all compliance documentation is up to date;
• Administer employee benefits programmes such as medical aid, pension funds, injury-on-duty (IOD) claims, and accident or GPA-related claims;
• Process and manage parental leave applications, including supporting employees with UIF submissions;
• Provide general HR administrative support, including drafting contracts, confirmation letters, and other documentation;
• Assist HR team members with day-to-day administrative and operational tasks;
• Manage employee secondments and temporary assignments;
• Submit HR documentation to payroll for processing and ensure accurate capturing of employee data on the HRMIS system;
• Administer salary progression adjustments and communicate updates to relevant stakeholders monthly;
• Liaise with benefit providers to ensure accurate and timely processing of all benefit-related matters;
• Maintain accurate and confidential employee benefit records and documentation;
• Administer long service awards and recognition processes;
• Ensure compliance with company policies, legislative requirements, and benefit fund regulations;
• Uphold strict confidentiality and data protection standards for all employee information;
• Utilise HRMIS systems to track and manage employee data and movements effectively;
• Identify recurring themes from HR queries and share insights with the team to improve processes;
• Support Compensation & Benefits initiatives and projects as required.

Job Requirements

• Grade 12 or equivalent qualification (Essential);
• Certificate or Diploma in Human Resources or related field (Advantageous);
• Minimum of 1 year experience in HR administration with exposure to Compensation & Benefits (Essential);
• Experience in leave administration (Advantageous);
• Familiarity with SAGE 300 People and ESS systems (Advantageous);
• Proficient in Microsoft Office applications, including Word, Excel, and Outlook;
• Strong communication and interpersonal skills;
• Excellent time management and attention to detail.

Personal Attributes

• High level of professionalism, integrity, and confidentiality;
• Strong sense of accountability and discretion when handling sensitive information;
• Ability to work independently and as part of a team;
• Capable of performing effectively under pressure;
• Adaptable, flexible, and service-oriented;
• Collaborative mindset with a commitment to continuous improvement.

Application Guidelines

• Applications must be submitted through the official recruitment platform;
• Preference will be given to candidates from under-represented designated groups;
• If no feedback is received within two (2) weeks after the closing date, consider the application unsuccessful.

FlySafair Reserves the Right

• Not to proceed with the vacancy;
• Appoint candidates in line with operational requirements.

APPLY NOW

21 total views, 1 today

Apply for this Job

Name *

Email *

Message *

Upload resumé (pdf, doc, docx, zip, txt, rtf)

Upload cover letter (pdf, doc, docx, zip, txt, rtf)