Job Description

Fidelity Vacancies – Receptionist

Receptionist – Fidelity Vacancies

Position Overview
Fidelity Vacancies is seeking a professional and organized Receptionist to manage front desk operations and provide administrative support. This role is key in ensuring a welcoming experience for clients, smooth internal communication, and efficient administrative processes.

Key Responsibilities – Front Desk & Client Interaction

• Greet and assist walk-in clients, directing them to the appropriate departments with professionalism and courtesy
• Manage incoming phone calls via the switchboard, transferring to the correct staff members
• Take accurate messages when staff are unavailable and ensure timely delivery
• Maintain professional and courteous communication within the company

Administrative Support

• Handle general correspondence and assist with internal relations
• Manage stationery and office grocery requisitions, including coffee, tea, sugar, and milk
• Support ad hoc purchases by obtaining supplier quotations, creating requisitions, securing purchase order approvals, placing orders, and verifying received goods
• Match supplier invoices with purchase orders and submit to branch supervisor
• Assist with new vendor application processes

Data Capturing

• Support various departments by accurately capturing job cards and invoices in a timely manner

Finance Support

• Perform daily banking duties and post banking details to the Q-Drive

Sales Support

• Receive and log sales leads from phone calls and walk-in clients
• Forward leads to Sales Administration or Sales Consultants

General

• Carry out additional ad hoc responsibilities as required

Required Skills & Competencies

• Proficiency in Microsoft Excel and Word
• Experience with LSN systems
• Strong communication and interpersonal skills
• Ability to multitask and manage time effectively
• Attention to detail and strong organizational skills

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