Sales Advisor – Clicks Group Careers

Job Purpose
Drive sales growth and enhance the customer experience by providing exceptional service, promoting products, and ensuring an appealing store environment.

Key Responsibilities

• Drive sales through effective cross-selling and up-selling techniques.

• Adhere to Store Operating Procedures to minimise loss and shrinkage.

• Maintain an attractive and welcoming shopping environment for customers.

• Take ownership of the execution of all in-store promotions and daily operational requirements to maximise sales.

• Build customer loyalty and support brand profitability through consistent service excellence.

• Ensure continuity of exceptional customer service at all times.

Minimum Requirements

Essential Competencies:

• Excellent communication skills

• Strong customer service skills

• Listening and interpersonal abilities

• Problem-solving aptitude

Qualifications and Experience:

• Matric/Grade 12 (essential)

• Experience in cosmetics

• Experience in retail sales or service environments (desirable)

Skills and Knowledge:

• Understanding of retail principles

• Ability to interact effectively with customers

• Strong selling skills and results-oriented

• Computer literacy

• Knowledge of stock management principles