Job Description

Cashbuild Vacancies – Forklift Driver

Store Manager – Cashbuild Vacancies

Job Description

As a Store Manager, you will be responsible for protecting and growing the store’s market share while aligning with the overall store, division, and company strategy. You will oversee store operations, ensuring smooth execution of business plans, and maintaining high standards of customer service, stock management, and safety protocols. Your role will involve strategic planning, leadership, financial oversight, and continuous improvement to drive the store’s success.

Requirements

• Grade 12 with a minimum of 3 years of related retail management experience, or 5 years of related experience

• Well-developed business acumen

• Ability to work under pressure

• Basic computer literacy

• Strong leadership and administrative skills

• Own transport with a valid driver’s license is preferred

• Own mobile phone

• Knowledge of Health and Safety standards in accordance with local legislation (OHSA) and neighboring countries

• Strong human resources management skills

• High attention to detail

Key Responsibilities

Strategic Management

• Develop, implement, and manage the store’s strategic plan in alignment with the division’s objectives.

Market Share Growth

• Drive transactions, sales, and market share in accordance with budget targets.

• Achieve sales goals and growth objectives.

• Manage and promote customer loyalty programs and third-party credit.

• Develop plans to protect the store’s market against competitors.

• Regularly update business plans to reflect market conditions.

Customer Service

• Ensure effective implementation and monitoring of the Customer Service strategy.

• Maintain a reliable delivery service according to company policies.

• Grow and manage the VIC and charge card customer base.

• Recommend product range improvements to meet market demand.

Asset Control

• Control shrinkage and protect store assets (cash, stock, and fixed assets).

• Oversee debtor management and analyze security needs.

• Implement and maintain physical security measures.

Business Trade Licenses

• Ensure all required trade licenses are up to date and renewed as necessary.

Human Resource Management

• Align manpower requirements with company and division strategy.

• Implement succession planning and career development for staff.

• Foster open communication and maintain good relationships with employees.

• Oversee training and development programs.

• Handle employee relations effectively.

Maintaining Store Standards

• Conduct daily floor walks to ensure adherence to company standards.

• Ensure that housekeeping, merchandising, and store readiness policies are followed.

• Maintain store lighting, racks, and overall store condition.

Stock Management

• Ensure stock is ordered, received, and processed according to company policy.

• Manage damaged, obsolete, and slow-moving stock effectively.

Safety (OHSA) Standards

• Oversee safety protocols in line with local (OHSA) and neighboring countries’ legislation.

• Ensure required checklists and safety appointments are maintained.

• Investigate, report, and manage safety incidents.

Expense Management

• Manage store operations within the financial model and budget.

• Control and maintain expenses according to budget guidelines.

Insurance Claims Administration

• Report incidents to the relevant insurance providers and liaise with them for claim processing.

Management of CB Way

• Uphold and enforce company policies and controls according to the CB Way.

Competencies

Leadership

• Enthusiastic, inspirational, and responsible leader.

• Motivates team members and delegates effectively.

• Acknowledges and appreciates good performance.

Result-Oriented

• Focused on achieving objectives despite challenges.

• Commits to delivering results on time, even under pressure.

Planning

• Organized and able to set clear priorities.

• Develops and maintains realistic plans for store operations.

Delegating

• Delegates tasks in a clear, structured, and responsible manner.

• Ensures the right resources are available for team members to succeed.

Performance Under Pressure

• Maintains high performance even under stress.

• Handles setbacks efficiently without compromising results.

Market Orientation

• Informed about industry trends and competitors.

• Seeks opportunities for the store to capitalize on market developments.

Integrity

• Upholds ethical standards and keeps promises.

• Handles sensitive information with care and shows awareness of boundaries.

Accuracy

• Attentive to detail, ensuring tasks are performed accurately and consistently.

Client Focus

• Actively responds to customer needs and fosters positive relationships.

• Approaches customer issues with a can-do attitude.

Personal Development

• Committed to ongoing personal growth and professional development.

• Seeks feedback for continuous improvement.

APPLY NOW

114 total views, 1 today

Apply for this Job

Name *

Email *

Message *

Upload resumé (pdf, doc, docx, zip, txt, rtf)

Upload cover letter (pdf, doc, docx, zip, txt, rtf)