Job Description

Shoprite Vacancies – Debtors Clerk

Debtors Clerk – Sea Harvest Vacancies

Job Purpose
Provide efficient clerical and administrative support for customer accounts, ensuring accurate processing and documentation across all debtor-related activities.

Key Performance Areas
Duties include, but are not limited to:

• Capture daily banking transactions accurately and timeously.
• Process claims and prepare credit notes in line with company procedures.
• Prepare documentation to block and unblock customer accounts and sales orders.
• Invoice, post, and distribute all local and export invoices.
• Handle customer queries professionally and resolve issues promptly.
• Follow up on outstanding customer payments and maintain clear records.
• Maintain open communication with internal teams, customers, and Sales.
• Ensure a high level of accuracy and attention to detail in all tasks.
• Maintain and manage an organized filing system.

Knowledge, Skills & Attributes

• Grade 12 with Mathematics and Accounting.
• Minimum of 3 years’ experience in a debtors environment.
• Advanced computer literacy, including creating and editing MS Excel spreadsheets using formulas and preparing MS Word documents.
• Experience dealing with export debtors is advantageous.
• Strong written and verbal communication skills with excellent telephone etiquette.
• Strong numerical ability with analytical and problem-solving skills.
• High level of accuracy with strong attention to detail.
• Sound understanding of key business processes and practices.
• Methodical, meticulous, and well-organized.
• Team player who is responsive and tenacious, with the ability to work independently.

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