Job Description

Cashbuild Vacancies – General Assistant

General Assistant

Company: Cashbuild Vacancies

Job Description
Provide excellent customer service in-store while assisting with merchandising stock, shelf price labelling, and maintaining a clean and safe working area within your designated responsibility.

Requirements

• Minimum Grade 10 or NQF 3 with 1 year relevant work experience, or Grade 12 without experience
• Ability to communicate in English and the dominant local language
• Valid South African ID or work permit
• Ability to perform basic calculations accurately
• Willingness to work shifts, weekends, and public holidays
• Ability to work under pressure

Key Performance Areas

Customer Service

• Advise and assist customers with product information and queries
• Assist in resolving customer complaints promptly

Merchandising Standards

• Merchandising bulk stock safely according to store layout and planograms
• Ensure your area is fully merchandised and aligned with approved layouts

Housekeeping

• Maintain a clean, safe, and obstacle-free area
• Merchandised stock promptly after receipt
• Correctly label shelves within your area of responsibility
• Complete checklists for canteen, toilets, and showers as required

Safety (OHSA) Requirements

• Comply with safety standards and use required safety gear
• Ensure store aisles and bulk stock areas are safe for customers and colleagues
• Report any safety discrepancies to the Store Manager

Manage Stock Loss

• Report damaged stock within your area of responsibility to the Store Manager

Values

Integrity

• Follow accepted standards, keep promises, handle sensitive information carefully, and respect boundaries

Accuracy

• Work methodically, pay attention to detail, prevent mistakes, and check work thoroughly

Client Focus

• Respond proactively to customer needs, show friendliness and involvement, and maintain a can-do attitude

Personal Development

• Recognise strengths and weaknesses, pursue training and learning opportunities, and seek feedback to improve skills

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