Job Description

Flysafair careers – Ramp Agent

About the Program

Flysafair Careers is seeking a dedicated Ramp Agent to support safe, efficient, and on-time aircraft turnarounds while delivering seamless ground operations.

Job Description

The Ramp Agent is responsible for coordinating ramp and ground operations to ensure safety, efficiency, and on-time performance, including but not limited to:

• Ensuring full compliance with safety regulations related to Dangerous Goods at all times
• Maintaining general safety and security around the aircraft during ground operations
• Liaising between flight crew and ground handling teams to obtain boarding clearance
• Monitoring the loading and offloading of baggage and cargo
• Communicating load changes to ground handling partners promptly
• Coordinating effective aircraft turnarounds and minimizing delays by ensuring all handling agents and service providers are in place for arrivals
• Conducting ramp safety audits when required
• Ensuring ramp vehicles are clean, serviceable, and fueled
• Arranging crew transportation as required
• Monitoring flight operations to support on-time performance targets
• Allocating and recording delays when applicable
• Assisting with crew requests, including coordinating cabin cleaning, water services, and lavatory servicing
• Ensuring all service providers are present per flight requirements, including airport authorities and fuel handlers
• Conducting ad hoc inspections within the baggage handling areas
• Performing any additional duties delegated by the senior on duty
• Coordinating support for heavy or oversized equipment and cargo, including motorized wheelchairs
• Ensuring adequate staffing levels in line with SLA requirements
• Conducting FOD checks and reporting any irregular or unsafe activities related to flight operations
• Coordinating disrupted operations and recovery actions
• Monitoring ramp and passenger service KPIs, including boarding gate closure times and equipment positioning
• Completing ramp agent documentation for every flight
• Compiling incident and irregularity reports when required
• Liaising with multiple departments and stations to ensure operational alignment
• Coordinating with relevant stakeholders to achieve on-time departures

Job Requirements

• Grade 12 or equivalent
• Minimum of 2 years’ experience in an airline or aviation environment, including Passenger Services, Ramp Services, or Baggage Handling
• Valid Code 08 driver’s licence
• No criminal record
• Sound airside knowledge and understanding of airport operations
• Strong planning, organizational, and time management skills
• Excellent interpersonal and communication skills, both verbal and written
• Strong problem-solving and decision-making abilities
• Ability to multitask and delegate effectively
• Computer literacy
• Customer-oriented mindset

Personal Attributes

• Professional and courteous approach
• High integrity and ethical conduct
• Strong sense of urgency
• Reliable and dependable
• Adaptable and flexible in a dynamic environment
• Ability to perform under pressure
• Team-oriented mindset
• Ability to handle confidential information with discretion

Application Guideline

• Email applications will not be accepted
• Preference will be given to members of under-represented designated groups
• If no feedback is received within two weeks from the closing date, please consider the application unsuccessful

FlySafair Reserves the Right

• Not to proceed with this vacancy
• To appoint selected candidates based on operational requirements

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