Job Description

Dsv Vacancies – Tender Manager

Tender Manager – Dsv Vacancies

Main Purpose of the Role

The Tender Manager is responsible for supporting the Sales Director and Sales Team in the preparation, coordination, and submission of high-quality tender responses. This role ensures effective management of tender processes, development of compelling sales content, and administration of CRM systems for Contract Logistics. The position plays a key role in delivering winning solutions by coordinating cross-functional teams and maintaining alignment with organizational strategies.

Duties and Responsibilities

Tender Management

• Lead and coordinate tender activities, ensuring effective project management across the Tender Team
• Schedule and facilitate tender meetings, tracking progress and identifying potential risks
• Manage timelines and ensure all submissions meet deadlines and quality standards

Content Management

• Collaborate with internal stakeholders and subject matter experts to develop compelling and relevant content for tenders and marketing purposes
• Review and approve all tender-related content to ensure consistency, accuracy, and quality
• Coordinate the release of content across appropriate platforms in line with communication strategies

Divisional Tender Execution

• Coordinate responsible stakeholders to ensure all commercial, technical, and contractual sections are completed and compliant
• Ensure all submissions meet legal and governance requirements with appropriate approvals
• Maintain accurate tracking systems for tender submissions and award statuses
• Conduct post-tender evaluations, documenting lessons learned and key outcomes

Cross-Functional Collaboration

• Support cross-divisional tender submissions with high-quality content and formatting
• Act as the primary point of contact for tender-related queries from initiation to award
• Manage collaboration between departments to develop integrated and competitive solutions
• Ensure a unified value proposition across all tender submissions
• Drive stakeholder accountability to meet submission deadlines and approval requirements

Sales Collateral Development

• Analyze tender trends to identify content requirements and opportunities for improvement
• Develop engaging and relevant sales materials to strengthen tender submissions
• Work with subject matter experts to capture technical knowledge and translate it into impactful content
• Maintain and update all sales documentation, ensuring alignment with brand standards and business requirements
• Ensure all company documentation and certifications are current and accessible

CRM Administration (MS Dynamics)

• Manage user access, including onboarding and offboarding of CRM users
• Provide training and ongoing support to ensure effective system adoption
• Deliver refresher training sessions to keep users updated on new features and best practices
• Provide first-line support for system-related queries and troubleshoot user issues
• Coordinate with IT and CRM teams to resolve system or business-related challenges
• Maintain high data quality standards and ensure accurate record management
• Support reporting requirements by generating and analyzing CRM reports and dashboards
• Participate in testing of system updates, enhancements, and bug fixes

Skills and Competencies

• Strong understanding of sales processes and tender management
• Ability to manage cross-functional teams and complex workflows
• Excellent organizational and project management skills
• Strong communication and interpersonal abilities
• Proven ability to build relationships and collaborate across teams
• Analytical thinking with a creative approach to problem-solving
• Detail-oriented with a strong focus on quality and results
• Ability to prioritize tasks and manage multiple deadlines effectively

Knowledge and Expertise

• Understanding of logistics functions across air, sea, road, and supply chain solutions
• Knowledge of organizational strategies at both local and global levels
• Proficiency in MS Dynamics CRM and related business processes

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