Vehicle Monitoring Coordinator – Value Logistics

Purpose of the Role
The Vehicle Monitoring Coordinator plays a critical role in supporting daily operational efficiency by monitoring vehicle activity, managing incidents and faults, and ensuring accurate communication and reporting. The role requires strict adherence to procedures, professional conduct, and Health and Safety standards to minimise downtime and support uninterrupted service delivery.

Key Responsibilities

Vehicle Monitoring & Incident Management

• Monitor vehicle movements and activity in line with company procedures

• Identify, record, and report all deviations, alarms, and exceptions promptly

• Ensure all alerts are acknowledged and addressed within required timeframes

• Respond to incidents and accidents professionally, in accordance with company protocols

Communication & Reporting

• Obtain daily route sheets from the relevant business units

• Accurately capture and record all operational and vehicle performance information

• Compile and distribute operational reports timeously to relevant stakeholders

• Log and report all occurrences, incidents, and unusual events accurately

Fault Management & Vehicle Repairs

• Update and maintain daily records of vehicle faults

• Communicate faults to the appropriate departments or responsible personnel

• Follow up proactively to ensure vehicle repairs are completed effectively and without delay

Operational Support & Professional Conduct

• Provide operational assistance as required to support business continuity

• Maintain professional conduct when engaging with colleagues, customers, and external parties

• Adhere to company dress code and grooming standards as per Standard Operating Procedures

Housekeeping, Health & Safety

• Maintain a clean, organised, and orderly work environment at all times

• Comply with Health and Safety regulations and promote safe working practices

Minimum Requirements

• Grade 12 (Matric)

• Proficiency in Microsoft Office Suite, including MS Word, Excel, and Outlook

Skills & Competencies

• High attention to detail

• Strong verbal and written communication skills

• Effective problem-solving ability

• Excellent time management skills

• Strong situational awareness

• Conflict resolution skills

• Teamwork and collaboration

• Organisational and administrative skills