Job Description

Value Logistics – Site Supervisor

Purpose of the Job

This role is responsible for the end-to-end coordination and supervision of transport and fleet operations to ensure efficient, compliant, and high-quality delivery services. The position focuses on driver management, route planning, fleet readiness, safety compliance, and strict adherence to operational, accident, and product claim procedures.

Key Responsibilities

Operational Management

• Supervise and control driver attendance registers and manage absenteeism to ensure optimal staffing levels

• Coordinate all driver-related requirements with the Labour Broker and Regional Manager

• Ensure accurate capture of driver hours on weekly wage reports

• Coordinate, supervise, and control all fuel-related activities including refuelling, fuel consumption, EDC/Nedfleet card usage, and fuel reconciliations

• Ensure overall fleet condition complies with SEC Manual requirements

• Coordinate and control daily route planning, vehicle loading and offloading, customer documentation handover, and driver dispatch

• Ensure full compliance with procedures related to accident claims, product claims, and vehicle breakdowns

• Maintain effective communication with the Regional Manager regarding all operational and distribution activities

• Debrief driver trip sheets and reconcile them with vehicle tracking reports

• Coordinate and supervise pre- and post-trip inspections, logbooks, workshop bookings, and COF requirements

• Control and manage ad hoc vehicle requirements

• Ensure all driver documentation is valid and up to date, including PDPs, driver’s licences, medical certificates, and specialist permits

• Control the issuing and usage of PPE and uniforms for all on-site staff

• Ensure vehicle tracking systems are fully operational and faulty units are booked for repairs

• Maintain high housekeeping standards to ensure a clean, safe, and organised site

• Ensure monthly vehicle panic button tests and tyre surveys are completed

• Confirm that all deliveries are completed according to front-end planning

• Ensure all trip IDs are loaded onto the Trackmatic schedule and closed daily

• Verify that all loads are safe and secure prior to dispatch

• Ensure all vehicle keys, EDC cards, and mobile phones are securely locked away at the end of each shift

Administrative Duties

• Compile, manage, and submit all operational reports, including:

  • Daily Occurrences Report

  • Utilisation Report

  • Absenteeism Report

  • Vehicles in Workshop Report

  • Fleet Checklist

  • Weekly Site Report

  • Fuel Consumption Report

  • Vehicle Tracking Reports

  • Weekly Cluster Report

  • Daily Stats Report

  • Fleet Control Report

  • Management Reports covering STOs, average loading times, and out-of-area movements

• Supervise the completion, handover, and sign-off of all customer-related documentation

Customer Service Duties

• Build and maintain strong customer relationships by consistently meeting service level expectations

• Supervise and monitor customer KPIs and service levels to ensure all targets are achieved

• Compile and present customer-required KPIs, operational reports, feedback, and highlight constraints proactively

Minimum Requirements

• Grade 12 (Matric)

• Minimum of 2 years’ relevant working experience within a warehousing environment

Skills Requirements

• Fleet and transport coordination

• Driver supervision and control

• Strong administrative and reporting skills

• Fuel and asset management

• Customer service orientation

• Problem-solving and analytical thinking abilities

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