Mobile Unit Operations Manager – Pepkor Vacancies

Job Overview

The Mobile Unit Operations Manager is responsible for overseeing and optimizing mobile unit operations to drive performance, expand market coverage, and ensure operational excellence. This role focuses on strategic execution, team leadership, vehicle and route management, and growing SIM distribution in line with business objectives.

Key Responsibilities

• Analyse key performance indicators, including CIB ratio, agent tiers, and active base growth, to exceed targets and proactively identify and mitigate operational risks

• Manage the mobile vehicle fleet, ensuring all vehicles are regularly serviced and maintained in a roadworthy condition

• Implement effective routes to market through well-structured travel plans that provide comprehensive geographic coverage and efficient distribution

• Build and maintain strong relationships with network providers across provinces to secure support and align on strategic initiatives

• Develop and execute strategies to expand SIM card distribution by growing the active agent base and entering underserved or low-distribution areas

• Oversee the operations of the Cellular Counter project and ensure alignment with agreed mechanics and performance standards

• Lead and coordinate the training and onboarding of new Mobile Units

• Provide strong leadership through continuous coaching, performance management, and feedback

• Support employee development, retention of high performers, and effective change management while role modelling company values and culture

Minimum Requirements

• Matric qualification

• Minimum of 5 years’ experience in the cellular industry

Technical Skills

• Working knowledge of basic accounting practices, including stock forecasting

• Strong ability to analyse and interpret data sets

• Proficient in Microsoft Word, Excel, and PowerPoint

• Experience in managing and leading teams

Competencies and Attributes

• Strong ability to create and innovate by developing effective strategies and exploring new opportunities

• Proven relationship-building skills with the ability to collaborate and influence across functions

• Effective leadership and decision-making capabilities that empower teams

• Strong task structuring and organizational skills with a focus on quality and standards

• High adaptability to change, with a positive mindset and openness to feedback