Job Description

Dischem Vacancies – Store Managers

Store Managers

Company: Dischem Vacancies

Job Description
Dis-Chem Pharmacies has opportunities for Store Managers for their Midlands/North Coast stores. You will be responsible for overall store profitability while ensuring compliance with company brand values and operational excellence across all store functions.

Minimum Requirements

Essential

• Grade 12 / Matric

• Minimum 5 years’ Retail Store Management experience

• Computer literate – MS Office

• Willing and able to work retail hours

Advantageous

• Diploma or Advanced Certificate in Management, BCom Degree, Retail Management Diploma, or relevant commercial qualification

• Minimum 2 years’ experience with Unisolv, SAP, Qlikview, or Kronos

Key Responsibilities

• Prepare and manage store budgets, allocate funds, and define financial objectives

• Maintain statistical and financial records and oversee banking functions including deposits and cash management

• Optimise store profitability and participate in daily operational and sales activities to meet business objectives

• Monitor pricing, stock control, and expense-related items to ensure adherence to budget and accurate GL account allocation

• Manage inventory: stock ordering, flow to the sales floor, bi-annual stock takes, shrinkage control, and stock reporting

• Analyse trends, negative GP values, dormant stock, and take corrective action as required

• Ensure accurate transaction integrity, manage cashier productivity, service levels, and monitor cash collections

• Drive sales by achieving targets, coordinating promotions, and maintaining awareness of market trends and competitor activity

• Maintain store visual merchandising standards, promotional stock, displays, and customer traffic flow

• Deliver excellent customer service and resolve customer queries, complaints, and satisfaction issues promptly

• Manage store personnel including recruitment, scheduling, training, mentoring, and development of junior staff and management

• Oversee performance management systems, workforce management (KRONOS), and ensure adherence to HR policies and procedures

• Develop business strategies to increase market share, customer traffic, and store profitability

• Ensure compliance with company policies, procedures, and internal controls

Competencies

Essential

• Retail admin and management experience including receiving, till operations, cash office, and customer service

• Strong command of English (written and spoken)

• Basic financial skills – GP, mark-up, VAT

• Effective interaction with suppliers, staff, and management

• Strong analytical, time management, and numerical skills

• Interpersonal and communication skills

• Proficient in SAP, UNISOLV, SuccessFactors, and MS Office

Advantageous

• Basic IR and management training

• Basic accounting knowledge

• Leadership and team development experience

Special Conditions of Employment

• Willing and able to work retail hours

• Local travel – valid driver’s license and own reliable transport

• South African citizen

• Clear credit and criminal records

Remuneration and Benefits

• Market-related salary

• Medical aid

• Provident fund

• Staff account

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