Permanent Trainee Manager – Dischem Vacancies
Job Description
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Dischem Vacancies – Trainee Manager
Trainee Manager
Company: Dischem Vacancies
Job Description
Dis-Chem Pharmacies is seeking Trainee Managers to join their East London stores. This role is part of a strategic talent pool, designed to prepare skilled and qualified individuals for future management opportunities within the company.
Minimum Requirements
Essential
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Grade 12 / Matric
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1–2 years’ experience in retail management disciplines, including stock management, cash handling, reporting, expense control, and customer service
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Computer literate – MS Office
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Willing and able to work retail hours
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Valid driver’s license
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Own reliable transport
Advantageous
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Diploma in Financial, Administration, or a relevant 3-year Diploma
Job Specification
Inventory Management
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Process goods in transit, cycle counts, stock takes, and manage shrinkage
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Maintain accurate stock levels and ensure efficient stock flow to the sales floor
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Support ordering of FMCG, Health, and Beauty products to maintain stock levels
Sales Floor & Receiving
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Assist in planning, implementing, and maintaining promotional stock displays
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Ensure adherence to labeling, pricing, and layout standards
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Support goods receiving duties according to standard operating procedures
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Maintain transaction integrity for incoming goods receipts and outgoing returns
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Assist with daily reconciliation of ZMove Packs
Sales Targets
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Support achieving store sales targets across FMCG, Health, and Beauty
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Collaborate with heads of departments to meet objectives
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Assist in executing promotions and coordinating with other stores for best practices
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Monitor market trends and competitor activity
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Support development of strategies to increase market share, store traffic, and profitability
Point of Sale Operations & Finance
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Assist with daily cash-ups, reconciliation, and documentation
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Support scheduling and efficiency at point of sale
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Monitor store expenses and stock adjustments to GL accounts
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Assist with financial analysis, transaction integrity, and accuracy of branch transactions
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Support improvement of cashier service levels, productivity, and control of overtime
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Assist in audits and reporting requirements
Customer Service
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Support prompt resolution of customer complaints and compliments
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Ensure the customer request system is operational and actioned daily
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Promote and report on loyalty signups
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Assist with accurate processing of loyalty points
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Provide feedback to customers regarding queries and complaints
HR Process Support
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Assist with HR administration, including leave, scheduling, and staff file management
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Facilitate HR processes and documentation in compliance with procedures
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Support the execution of workforce management system (KRONOS) transactions
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Assist in delivery of HR policies and training programs and collect feedback
Trainee Programme Adherence
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Participate in meetings, workshops, and learning opportunities
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Assist managers with assigned tasks for on-the-job learning
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Complete all required learning programs and assessments
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Maintain Portfolio of Evidence and ensure sign-off with Regional Admin Manager
Competencies
Essential
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Knowledge of retail store management disciplines with retail admin experience
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Ability to analyze situations, evaluate options, and make informed decisions
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Follow business guidelines, regulations, principles, and standards
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Effective communication and active listening skills
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Emotional intelligence, conflict management, and counseling skills
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Detail-oriented, organized, and able to manage multiple priorities and deadlines
Special Conditions of Employment
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Willing and able to work retail hours
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Local travelling – valid driver’s license and reliable transport
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South African citizen
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Clear credit and criminal records
Remuneration and Benefits
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Market-related salary
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Medical aid
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Provident fund
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Staff account
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