Goods Receiving Supervisor – Cashbuild Vacancies

Job Purpose

The Goods Receiving Supervisor is responsible for receiving and returning stock from suppliers and other stores, accurately capturing goods receiving documentation on the system, labelling stock, and ensuring all received stock is promptly dispatched to the sales floor for merchandising.

Minimum Requirements

• Grade 12 with at least one year of related experience, or a minimum of two years’ relevant experience

• Ability to communicate effectively in English and preferably the dominant local language

• Above-average numerical skills

• Proven ability to deliver exceptional customer service

• Ability to work effectively under pressure

• Computer literacy

• Willingness to work shifts and weekends

Key Performance Areas

Receiving and IBT Stock

• Ensure a second designated employee is present during receiving and dispatch of stock

• Receive stock from suppliers, verify goods against delivery notes, invoices, and purchase orders

• Complete and stamp proof of delivery documentation and return to suppliers as required

• Capture all receiving transactions accurately on the system within prescribed timeframes

• Ensure discrepancies are amended, endorsed, and signed off by the supplier representative, including truck registration details

• Process all inter-branch transfers (IBTs) in and out within required timelines and file all supporting documentation

Stock Distribution

• Ensure all received stock is cleared from the GRS office and merchandised on the sales floor within prescribed receiving time limits

Stock Labelling and Pricing

• Label all stock without printed SKUs with the correct SKU on the product

• Verify accuracy of printed SKUs and rectify any discrepancies

• Adhere strictly to Cashbuild pricing policies

• Action pending price changes in line with the Cashbuild Way

Supplier Claims and Corrections

• Validate supplier claims with approved pickup slips or credit notes attached to adjustment vouchers

• Ensure all corrections are supported by required documentation and authorised by the Store Manager

• Raise supplier claims only when stock is ready for immediate collection

Security Awareness

• Ensure the receiving gate is never left unattended when open

• Secure receiving stamps and purchase order books in a locked cupboard or drawer

• Keep the GRS office locked when not in use

• Ensure supplier truck crews remain at their vehicles and do not loiter in the store

Ready for Business

• Maintain a clean and orderly GRS office at all times

• Keep receiving areas clear of excess or damaged stock, except items awaiting return to suppliers

• Adhere to all Ready for Business and Beyond My Control processes

Customer Service

• Comply with the Cashbuild dress code and display name badge at all times

• Assist suppliers with queries professionally

• Deliver exceptional service to any customers interacting with the GRS function

Safety (OHSA) Compliance

• Ensure first aid equipment is accessed only by authorised personnel

• Comply with OHSA requirements within the area of responsibility

• Report all safety concerns to the Store Manager

Values and Competencies

Integrity

• Act in line with accepted standards and ethical practices

• Keep commitments and manage expectations responsibly

• Handle sensitive information with care and confidentiality

Accuracy

• Demonstrate strong attention to detail and structured work practices

• Ensure tasks are completed accurately from start to finish

• Prevent errors through consistent checking and verification

Client Focus

• Identify and respond proactively to customer and supplier needs

• Engage in a friendly, professional, and solution-oriented manner

Personal Development

• Actively pursue learning and development opportunities

• Participate in training and skills development programmes

• Seek feedback to support continuous improvement