Job Description

Cashbuild Vacancies – End Controller

End Controller – Cashbuild Vacancies

Job Purpose

The End Controller is responsible for ensuring all stock and fixed asset movements in and out of the store are accurately documented. This role monitors customer returns, authorizes transactions, and maintains security protocols to protect Cashbuild’s assets.

Requirements

• Minimum Grade 12 with 1 year related experience or 2 years’ work-related experience

• Ability to communicate in English and the dominant local language

• Strong literacy and numeric skills

• Excellent attention to detail

• Ability to work under pressure

• Willingness to work shifts, weekends, and public holidays

Key Responsibilities

Transaction Control

• Ensure no goods leave the store without proper documentation

• Verify all documentation for completeness, correct date, time, sequence, and signatures

• Record and authorize all customer returns in the End Controller book

• Maintain a backup employee for coverage during shift changes, lunch, and tea breaks

• Sign End Control keys in and out daily

• Ensure all exit and entry doors are closed when not in use

• Ensure loading and off-loading shutter doors are closed when not in use

• Report suspicious behavior or vehicles posing a risk to management

• Conduct random employee checks when leaving the store

Customer Service

• Provide fast, friendly, and efficient service to customers checking in or out stock

• Direct customers to the appropriate personnel for assistance

Ready for Business

• Adhere to Ready for Business and Beyond My Control procedures as per the CB Way

Values

Integrity

• Comply with accepted standards, keep promises, and handle sensitive information carefully

• Demonstrate awareness of values and indicate when boundaries are crossed

Accuracy

• Handle detailed information effectively, work methodically, and ensure tasks are completed correctly from start to finish

• Prevent mistakes and check work thoroughly

Client Focus

• Respond actively to client needs, provide friendly service, and approach problems with a can-do attitude

Personal Development

• Recognize strengths and weaknesses, pursue personal growth, participate in training, and seek opportunities for development

• Request feedback to improve performance

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